Original Post — Direct link

whatever i do, clear up space for an example etc, i still unable to deconstruct item that really in my backpack and stash, but i can deconstruct them on item from cache . i guess there was bug on this after update season 10

over 1 year ago - Ubi-Milky - Direct link

Hello everyone, thank you for reporting you are unable to deconstruct an item without first marking it as 'junk'

I am unsure if this is intentional after the latest game update, so I will ask our dev team for some answers, thank you.

over 1 year ago - Ubi-Milky - Direct link

Hello everyone thanks for getting in touch with us.

Just a quick update, this issue is a bug, you should be able to deconstruct an item without having to mark it as 'junk' first. We are also aware that the 'mark all items as junk' option may not be working as intended either.

Our QA team have been able to reproduce this issue and are currently looking into a fix, thank you for raising this.

over 1 year ago - Ubi-MrM - Direct link

@Optimus_Ezio @CJ_Fluffy_Pants Hi !

@Optimus_Ezio Your post has been merged to this one, in order to gather all information about the Issue in one place.

As mentioned previously, an investigation from the Team is ongoing.

In the meantime, we thank you for your patience and understanding on the matter, and if you have questions, or for any other Issue, don't hesitate to reach out !

over 1 year ago - Ubi-MrM - Direct link

@apocalisse72 Hi, and welcome to the forum !

I've taken note of your report about Item deconstruction in The Division 2, which has been merged to this thread in order to gather all the information in one place.

The Team is currently investigating the Issue, and as soon as new information is available it will be posted in the forum.

Don't hesitate to let us know if you have questions, or for any other Issue !

over 1 year ago - Ubi-MrM - Direct link

@Jayday6868 Hi !

I've also taken note of your report about item deconstruction.

Your message has been merged to this thread, with the aim of gathering all of the reports about the Issue in one place.

As mentioned in my previous messages, the problem is under investigation, and we'll let you know as soon as new information is available.

We thank you for your patience and understanding on the matter, and if you have questions, and for any other Issue, don't hesitate to reach out to us !

about 1 year ago - Ubi-Thrupney - Direct link

Heya @xxSWAT29xx - I can confirm this issue is currently ongoing, and our team are looking into it. My apologies for the inconvenience in the meantime. As soon as there's an update for the deconstruct option not functioning, you should see this announced over in News & Announcements.