Original Post — Direct link

Crashes to desktop came back after the latest patch.
Does game support aware of this?

about 2 months ago - UbiStorm - Direct link

Hello everyone. When the game freezes or crashes on you, do any of you get any specific error codes or messages? Or does the game just crash right back to the main menu with no messages at all?

If you guys haven't already, I do recommend running through these basic steps for PC to see if they help with resolving this issue. If they don't, the next step to getting this resolved would be to gather your MsInfo and DxDiag files and submitting them on a ticket through our support site. This will allow us to get a better look at what's going on with your system and what could be affecting the game. Verifying your game files is also a good step to try as well! Please keep me posted on how it goes.

about 1 month ago - Ubi-Orion - Direct link

Hey there folks.

If you haven't already done so as advised by UbiStorm in the post above please submit those system files to us on a support case when you can, those are very important for us to investigate any potential cause of these crashes for you all. If you've already submitted them to us and you're yet to receive a response feel free to post your case reference numbers here and we'll take a look. Thanks.

about 1 month ago - Ubi-Milky - Direct link

Hello everyone, thank you for your continued feedback on these crashes you have experienced, that are still regrettably continuing for some of you, after trying our troubleshooting steps for this > https://www.ubisoft.com/help?article=000061047

We have enough system files from our players now for this investigation and our QA team are still working on this issue now.

We are monitoring these threads and we are feeding back your own workarounds and experience too. We will update you when we know more. 

Thank you for your continued patience whilst we work on a fix for this issue.