[2021] 'Failed to Save Game Progress' Error

@guest-jleoxpyp I'm sorry to hear that you are experiencing this issue. I can confirm that we have received a few reports from other players who are having the same issue.

Can you please confirm the following:

• Do you ever use rest mode whilst playing the game or do you always close the application first?
• Does the issue still occur after closing the application and relaunching it?
• Are you able to manually save your game?
• How often does it happen?
• How much playtime (in hours) have you lost if any?
• Do you own the Wrath of The Druids expansion? If so does this issue only occur whilst playing the Wrath of The Druids content or do you also experience it on other maps in the game?

@guest-jleoxpyp I'm sorry to hear that you are experiencing this issue. I can confirm that we have received a few reports from other players who are having the same issue.

Can you please confirm the following:

• Do you ever use rest mode whilst playing the game or do you always close the application first?
• Does the issue still occur after closing the application and relaunching it?
• Are you able to manually save your game?
• How often does it happen?
• How much playtime (in hours) have you lost if any?
• Do you own the Wrath of The Druids expansion? If so does this issue only occur whilst playing the Wrath of The Druids content or do you also experience it on other maps in the game?

@guest-jleoxpyp I'm sorry to hear that you are experiencing this issue. I can confirm that we have received a few reports from other players who are having the same issue.

Can you please confirm the following:

• Do you ever use rest mode whilst playing the game or do you always close the application first?
• Does the issue still occur after closing the application and relaunching it?
• Are you able to manually save your game?
• How often does it happen?
• How much playtime (in hours) have you lost if any?
• Do you own the Wrath of The Druids expansion? If so does this issue only occur whilst playing the Wrath of The Druids content or do you also experience it on other maps in the game?

@silentsight Apologies for the late response and thanks for the information provided, I have forwarded this on to the development team as they are still investigating the issue.

Can you confirm what happens when you try to manually save the game and could you provide a video that shows you encountering this error and trying to create a manual save.

I can understand your frustration and can only apologise for the inconvenience this issue has caused.

@silentsight Apologies for the late response and thanks for the information provided, I have forwarded this on to the development team as they are still investigating the issue.

Can you confirm what happens when you try to manually save the game and could you provide a video that shows you encountering this error and trying to create a manual save.

I can understand your frustration and can only apologise for the inconvenience this issue has caused.

@silentsight Apologies for the late response and thanks for the information provided, I have forwarded this on to the development team as they are still investigating the issue.

Can you confirm what happens when you try to manually save the game and could you provide a video that shows you encountering this error and trying to create a manual save.

I can understand your frustration and can only apologise for the inconvenience this issue has caused.

@fpmd I'm sorry to hear that you are experiencing this issue. I have merged your post with an existing thread where other players have experienced the same issue.

I can confirm that the issue has been reported to the development team and they are investigating.

Could you please confirm the following:

• Do you ever use rest mode whilst playing the game or do you always close the application first?
• Does the issue still occur after closing the application and relaunching it?
• Are you able to manually save your game?
• How often does it happen?
• How much playtime (in hours) have you lost if any?
• Do you own the Wrath of The Druids expansion? If so does this issue only occur whilst playing the Wrath of The Druids content or do you also experience it on other maps in the game?

@fpmd I'm sorry to hear that you are experiencing this issue. I have merged your post with an existing thread where other players have experienced the same issue.

I can confirm that the issue has been reported to the development team and they are investigating.

Could you please confirm the following:

• Do you ever use rest mode whilst playing the game or do you always close the application first?
• Does the issue still occur after closing the application and relaunching it?
• Are you able to manually save your game?
• How often does it happen?
• How much playtime (in hours) have you lost if any?
• Do you own the Wrath of The Druids expansion? If so does this issue only occur whilst playing the Wrath of The Druids content or do you also experience it on other maps in the game?

@fpmd I'm sorry to hear that you are experiencing this issue. I have merged your post with an existing thread where other players have experienced the same issue.

I can confirm that the issue has been reported to the development team and they are investigating.

Could you please confirm the following:

• Do you ever use rest mode whilst playing the game or do you always close the application first?
• Does the issue still occur after closing the application and relaunching it?
• Are you able to manually save your game?
• How often does it happen?
• How much playtime (in hours) have you lost if any?
• Do you own the Wrath of The Druids expansion? If so does this issue only occur whilst playing the Wrath of The Druids content or do you also experience it on other maps in the game?

Hi there @mas3121 . Thank you so much for providing those answers, as well as the additional information and workarounds that you've tried in order to resolve this error. This is still being investigated, and I'll be sure to get these answers forwarded to help with these investigations. Any video clips of this occurring would also be very helpful. Would you be able to send over a quick clip or two?

Hi there @mas3121 . Thank you so much for providing those answers, as well as the additional information and workarounds that you've tried in order to resolve this error. This is still being investigated, and I'll be sure to get these answers forwarded to help with these investigations. Any video clips of this occurring would also be very helpful. Would you be able to send over a quick clip or two?

Hi there @mas3121 . Thank you so much for providing those answers, as well as the additional information and workarounds that you've tried in order to resolve this error. This is still being investigated, and I'll be sure to get these answers forwarded to help with these investigations. Any video clips of this occurring would also be very helpful. Would you be able to send over a quick clip or two?

Hey there,

Thank you for both your videos.

To help us investigate exactly what is happening can I check exactly at what times this occurs in the videos?

Many thanks

Hey there,

Thank you for both your videos.

To help us investigate exactly what is happening can I check exactly at what times this occurs in the videos?

Many thanks

Hey there,

Thank you for both your videos.

To help us investigate exactly what is happening can I check exactly at what times this occurs in the videos?

Many thanks