Original Post — Direct link

Hey there people.

A while ago when I unlocked the hotzone backpack in the fairview crew apparel event, I couldn't help but love these backpacks. Now, I wish I never have gotten the hotzone one.
You see, I don't mind its looks but the visual issue that comes with it. When I equip it, every other backpack has it, even if I unequip it from a backpack. I have to equip another skin, then choose the hotzone backpack and then remove it.
Now thats annoying but I don't have to equip the hotzone bag, if I wish to not suffer with this issue. But here comes the curse: Everyone else always sees me wearing it.

When I join my friend, I'll always have the hotzone backpack on me, but on my screen I do not. Doing the above mentioned workaround, "fixes" the issue for the play session until I restart the game.
What I know is, that logging off doesn't reset the workaround, same goes for changing areas.

Though when I restart the game, it all goes back to the same issue: friend tells me I have the hotzone bag on, but I don't. Now I can do the fix above each time I start the game or just ignore the issue as its "just" other people seeing me with the bag, but for whatever reason this really, reaaally bothers me. It just ruins my whole agents look to see that huge bulky bag on other peoples screens.

The question is, am I forever cursed or is there anything else I can do? How many goats do I have to sacrifice?

Thanks for reading and any potential input.

2 months ago - Ubi-Boost - Direct link

@IKain Hey there! Welcome to Discussions! I'm sorry to hear you're having these issues with the backpack.

As a start, can you please try verifying your game files just to make sure there aren't any corrupted or missing files that could be causing this issue?

If the issue persists, please try the steps here.

If you continue to have this issue, please let me know so that I can take a look into this more closely.


2 months ago - Ubi-Akatsirin - Direct link

@IKain Thanks for trying this, and sorry to see you're still stuck with the backpack. Is it always the same friend that sees you wearing it or others see it too?

Would you be able to provide us with videos from the two point of views (yours and a friends, if possible of course) so we can visualise this more clearly to figure out what is happening? You can add a link to this thread to share this with us.

2 months ago - Ubi-Perseids - Direct link

@V1rtualzZ Hey! Thanks for letting us know that it isn't only occurring with the hotzone backpack. Would you be able to provide a video like @Ubi-Akatsirin requested above? Once you have the video, please upload it to a website like YouTube as Public or Unlisted and share the link with us here. We'll be able to take a closer look into what could be going on, and also get this reported to the team to investigate. Thank you!

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