Original Post — Direct link

Ever since Patch 17.1 and the new apparel event went live my characters chestpiece appearance has just shown up as the Sharpshooter Vest and my backpack just shows the Survivalist Backpack, no matter what appearance I set the gear at. I tried logging out of my character and logging back in but it still does it. Same result when restarting the game. Sometimes logging out or restarting will fix the chestpiece visual glitch but as soon as I change my loadout, it comes back. The backpack visual glitch stays no matter what. These visual glitches even override the appearance of Exotic chestpieces and backpacks.

This glitch is ruining the immersion experience for me and is making me not want to play, which sucks cause I really want to grind out the levels to unlock keys for the apparel event.

3 months ago - Ubi-Chiral - Direct link

Hey everyone!

Really sorry to hear about this issue with appearance customization! I've gone ahead and reported this to the team. If someone could add a Youtube video to this thread showcasing the issue with what appearance is equipped vs how it appears, I'd like to attach that to my report to help the team look into this! If anyone notices in particular if this happens to only certain items, all items, or if any particular item seems immune to the issue, those details would be great as well.

2 months ago - Ubi-Perseids - Direct link

Hey everyone! The team was unable to reproduce this issue so if you could, please provide the following information:

  • Is the issue occurring for certain items, or for all of them?
  • Does the issue occur in places other than the Summit?
  • Would you be able to provide a video of the issue?


Just a note that the video provided by @T-H-U-D-D was passed along to the team. 🙂

2 months ago - Ubi-Pegasus - Direct link

Hey @T-H-U-D-D and you too @WrecK3rr and @HankFett

Thank you all for the input and feedback on this topic concerning the glitch on the appearances for the backpack and chest pieces.

I've forwarded all your answers and the suggestions mentioned to the development team, so hopefully this should help them as they're looking into this.

I apologize in the meantime for any inconvenience caused.

2 months ago - Ubi-Nova - Direct link

Thanks for the extra info @kuyaaids.

I'll pass this on for you. If there's anything else you wish to add, please let us know.

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