Hi, I recently got back into the game recently and have been trying to play but I'm having the same issue as some users with my CPU being at almost 100% along with major stuttering in the game. This was never the case when the game was first released and I started playing. Any ideas to help fix this issue besides running it as admin because I've already tried that too and it still uses up my CPU.
@zynergyze Hey! Sorry to hear that you are experiencing high CPU usage. This is a known issue and in order to provide you with better support we would like to know your system specs:
CPU:
Windows Version:
GPU:
GPU Driver Version:
RAM Amount:
Once we have this information we can assist you further.
Thank you.
Hey everyone, thanks for your posts about this! I appreciate the further information and insights.
@sebastiandoc , thanks very much for answering our questions - that really helps us out. Can you tell me if there are specific areas or activities in particular where you've noted this issue?
Please also see this support article, which describes how to create a couple of system files. Please let me know once you've got them both, and I'll create a support ticket you can use to send them across. Thanks again for your help!
@Sgt_Mitnick , I'm sorry to hear you've had the same issue. Can you also fill out the form posted by Ubi-Viral, below?
CPU:
Windows Version:
GPU:
GPU Driver Version:
RAM Amount:
In addition, can you also tell me if you've noted this issue in specific areas or while you are performing specific activities?
Thanks for your report - I'll keep an eye out for your response.
@sgt_mitnick Thank you for your reply and sorry to hear that you no longer wish to look into this.
We understand that when issues like this occur it is frustrating, thank you for all the troubleshooting and time you have spent on this issue.
We will pass on your feedback to the development team.
If you do wish to look into this issue again or need help with anything else please do let us know.
Thank you.
@sgt_mitnick No worries. I'd recommend moving this over to a support ticket so we can gather some files from you to look further into it if you are still having an issue after reinstalling, so just let us know and we can create a support ticket for you. If you would prefer to contact us via live chat or a social media private chat instead, you can do so on the links below:
Live Chat (when available)
Twitter Direct Message
Facebook Private Message
Please make sure to provide your Ubisoft account username and email and any steps you already tried if messaging on Twitter or Facebook.
@adrian-11 Hey! Thank you for sharing your advice on how to resolve these issues.
It is greatly appreciated.
If you have further advice to share or any other information please post it on this thread also.
Thank you.
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