Original Post — Direct link

did u fix it ? or u broke it again ? before the today update , i can play it fine without any crash whatsoever . but now it keep crashing every damn 5-10 min . how i can play if it keep crashing like that ?????

about 1 year ago - Ubi-Boost - Direct link

@PoohAtrezo Hi there! I'm sorry to hear The Division 2 has been crashing for you after the maintenance today. As a start, I recommend completing the troubleshooting steps from this guide to help rule out any potential conflicts. If the game continues to crash, can you please let us know about the following:

  • Do you notice if the game crashes after a specific action is performed, or is it only crashing after every 5 to 10 minutes?
  • Do you get any error messages after the game crashes?


Thank you!

about 1 year ago - Ubi-Slipstream - Direct link

Hey there @PoohAtrezo !

Thanks for getting back to us. Could you please confirm whether you've attempted the troubleshooting steps as provided by Ubi-Boost above for us?

Regarding crashes when opening the map, could you please confirm whether you are hovering over a particular section of the map when this crash occurs?

Let us know how you get on!

about 1 year ago - Ubi-Galaxy - Direct link

Hey everyone,

I just wanted to check if the crashes you reported are still happening after the last game update.

If the issue persists and the troubleshooting we suggested did not help, please create a support ticket, as we need to investigate the crashes.

Please make sure to include the system files mentioned here, when you create the support ticket.

Thank you very much.