Original Post — Direct link

Hi,
i don’t know why but it’s not possible to interact actually in Division 2. I have a Xbox XS. Any tip what’s wrong? Just the x button doesn’t work all other is fine. It’s not a technical issue. Button works in other games. Interact is there but grey and not working.

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @ingemaus74,

Sorry to hear you having trouble interacting in game due to the interaction being greyed out.

Can I check if this is an issue with everything you interact with or is it specific interactions?

Would it be at all possible to share an image with us of what you see?

Many thanks,

over 2 years ago - Ubi-TheBerry - Direct link

Hey @hk-1133 ,

Thanks for reaching out.

So are you able to interact in menus, just nothing in the live-game?

As Ubi-Wheelyduck has requested, if you could please provide some screenshots or clips so we can take a look, it'd be appreciated.

Thank you!

about 2 years ago - Ubi-Orion - Direct link

@zaki711597

Hey there.

Sorry to hear about that.

As advised in our earlier posts on this so we can investigate further if possible please share with us a link to a video if possible so we can see exactly what's happening here.

Thanks!

almost 2 years ago - Ubi-Gizmo - Direct link

Hey there @zaki711597, you could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, you can always try uploading it here on the discussions or try sending it to us another way, such as through a file-sharing site

I would also recommend that you try using a different controller to see if that helps.

If you have any further questions or you experience any other issues, please do not hesitate to reach back out.