Original Post — Direct link

I got all 229 commendations completed, but the Summit Combat Mastery Merit does not vanish from my unclaimed list:




As you can see there is an equip button in the place of the claim button, because I already claimed the reward in the past. I can press F to initiate the collect process, but since I already claimed it, it does nothing. My guess is that this is a bug from when the summit was new and this commendation was bugged allowing you to claim the badge with only level 1 of the merit completed.

about 2 years ago - Ubi-SleepyGoat - Direct link

Hey there @Malediktus90, as @V1rtualzZ pointed out, this is an issue we've reported already. At the moment all I can do is confirm that it is still being investigated.

about 2 years ago - Ubi-TheBerry - Direct link

Hey @V1rtualzZ,

Apologies for the delays to the ongoing investigation.

We cannot expedite this as Ubisoft Support, however we will gladly pass your comments and concerns on.

When more information on this is available to us, we'll share it here.

almost 2 years ago - Ubi-TheBerry - Direct link

Hey guys,

Thanks for keeping in touch.

Our investigation is still ongoing.

When we have more details available, we'll share them here.

Thank you and apologies for the inconvenience caused.

almost 2 years ago - Ubi-Mushy - Direct link

@Overfl0w84 Hey there, I'm sorry to hear you're still running into this issue. Can you confirm whether this persists as of the latest update?

over 1 year ago - Ubi-TheBerry - Direct link

Hello @Overfl0w84,

Please understand that as Ubisoft Support, we are not game developers, nor are we directly involved in the investigations that take place.

Our role is responding to players and forwarding reported issues on to the team to investigate - this is what has been done hear.

At this current moment, the investigation is still ongoing.

We do not have any direct access to your in-game stats / functions / character so cannot make any changes to yours or any other player's game to resolve this on a by-account basis.

We appreciate it's frustrating, but as Ubisoft Support there is no physical action we can take against yours or anyone's account in regards to this issue.

It will be a matter of waiting for a patch to be released to resolve this.

We have no further information as to when this is expected but will keep the thread updated with any news as and when we receive it.

Thank you for your understanding.

over 1 year ago - Ubi-Nova - Direct link

Hey @Overfl0w84,

I'm sorry to hear that our response, hasn't met your expectation.

As soon as more information, regarding this issue becomes available, it should be mentioned in a TU.

If there's anything else you wish to add, for us to pass onto the development team, please let us know.