Original Post — Direct link

i have tried to play the game over and over again and i gave it plenty of chances but every time i run into buggs crashes freezes
i even encounter buggs from years ago that are still not fixed
stop pushing content and start fixing the game
ubisoft is not the great company is ones was ubisoft is going down the drain
they dont care if the game is ready or not they just think lets release a half game full of bugs so we can make acouple of bucks
lets look at game releases of the last couple of years they are all half baked game
im at the point that im realy done with ubisoft and their half bakes games

over 1 year ago - Ubi-Massilia - Direct link

Hello @Rokana_Gaming

Sorry to hear that you're experiencing crashes while playing The Division 2.

Could you please follow the steps in this article ?

If the issue still persist after this, feel free to come back.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

over 1 year ago - Ubi-Perseids - Direct link

@Rokana_Gaming Sorry that you are still experiencing these issues after trying those troubleshooting steps. Do the crashes or freezes seem to occur during a particular moment in the game? Please note that the team is aware of the crashing issues and the latency issues that have been occurring and they are investigating. The crashing issue is currently listed on the Trello board: (https://trello.com/b/F2RU9ia9/the-division-2-known-issues). The latency issues were recently addressed

"> . Thanks!

over 1 year ago - Ubi-Massilia - Direct link

Hello @D-A-R-N @DarthBeetle

We're really sorry for the wait and the inconvenience while we're trying to resolve these issues.

Please keep an eye out for new information and updates at our Forums.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

over 1 year ago - Ubi-Nova - Direct link

Hey @D-A-R-N,

Thank you for your understanding. We appreciate that you feel the communication, and transparency of these issue are not meeting expectation.

I'll pass your feedback onto our development team, for further review. If there's anything else you wish to add, please let us know.

over 1 year ago - Ubi-oof - Direct link

@An0nymio Thank you for chiming in!

To clarify, have you already completed the troubleshooting steps that were suggested?