devtrackers.gg
TYPE: In-Game
DESCRIPTION:
I would be playing the game for anywhere from 15 min to over an hour and it would suddenly freeze.
I would then be forced to Force close the game via Windows popup or Task Manager.
It occurred after opening inventory menus or even during boss fights.
VISUAL: na
REPRODUCTION:
Difficult to say how.
DirectX 12 seems to make it happen more often.
Crashes a little less often on DirectX 11, usually takes longer before it happens.
My DxDiag system information in Pastebin: https://pastebin.com/EawbBcAi: (https://pastebin.com/EawbBcAi)
* I am running a Nvidia Geforce 1660 Ti
Pastebin of Crash Logs:
* https://pastebin.com/dmMuf8ga: (https://pastebin.com/dmMuf8ga)
* https://pastebin.com/HGn8mKu1: (https://pastebin.com/HGn8mKu1)
I have tried most of the standard methods for resolving the issue.
1. I have set Windows 8 compatibility mode, disabled full screen optimizations, set the application to handle dpi scaling, etc (using Properties on the Division 2.exe).
2. I have reduced graphic settings in game to the lowest possible options.
3. I have disabled all UI animations, screen effects, etc.
4. I was already running the latest Nvidia drivers 511.79 as of 03/19/22.
5. I switched from DirectX 12 to DirectX 11.
6. Disabled the Ubisoft Connect in-game overlay.
7. Disabled all 3rd party integrations (i.e. Mystic Light)
8. I was still running MSI Afterburner with an Overclock.
With these adjustments I managed to stretch the crash time to 1 h 46 min during one test. (crash log: https://pastebin.com/HGn8mKu1): (https://pastebin.com/HGn8mKu1))
EXPECTED RESULT:
I would expect the game not to crash at all, even after 8 hours if need be.
OBSERVED RESULT:
The game crashes eventually whether it's within a few minutes to 4 hours.
Usually within 2 hours.
Pastebin of Crash Logs: https://pastebin.com/dmMuf8ga: (https://pastebin.com/dmMuf8ga)
I also noticed that the game uses a very large amount of video ram, getting up to 5900 MB which would push the limit of my GTX 1660 Ti.
Is there a possible memory leak?
REPRODUCTION RATE:
The rate is inconsistent.
Sometimes I manage to make it to the 4 hour mark, sometimes I don't last 13 - 15 minutes.