Original Post — Direct link

I have been getting a bug every once in a while that makes all menus blindingly white (almost as if you got hit with a blinder grenade or firefly). Happens in the top menu, as well as in your gear load out menus. No mission, just happens when I log into the game. Playing on Xbox Series X, see screenshots linked below.


2 months ago - Ubi-oof - Direct link

Hiya @Optimus_Ezio, I haven't seen this happen before! I would like to look into this further and see what I can do to help. For good measure, please start by completing the troubleshooting steps in this FAQ article and then let me know if you're able to make this happen again. If this white menu issue appears again, are you able to make it go away at all? Or does is it continuous?

2 months ago - Ubi-MrM - Direct link

@Optimus_Ezio Understood, thank you for the update !

If the display problem ever happens again, I invite you to provide us with the following elements, in order to isolate the Issue :

👉 List of the steps performed in-game shortly before the problem occurred

👉 Screenshot of the Issue

Don't hesitate to reach out if you have questions, or for any other Issue !

about 2 months ago - Ubi-Perseids - Direct link

@Optimus_Ezio Thanks for letting us know that extra information! Getting a video for us to review would be super helpful too. Appreciate it. 🙂