Original Post — Direct link

So my son and I both play Valhalla on my ps4 but we play at separate times on our own accounts. He had my jomsviking and then boom the next day it was gone. What could of happened. I still have his.

almost 3 years ago - Ubi-Borealis - Direct link

Hello there @dixonsgirl2019! Welcome to the forums 🙂

I've moved your post into our Player Support forum, so we can take a closer look at this. I'm sorry to hear that your son is missing your Jomsviking. Just to confirm, did he originally hire your Jomsviking from his docks?

If you could provide as much information leading up to and after the incident occuring, this will be helpful for our investigation. In particular, would you be able to let us know if any strange behaviour took place prior to the Jomsviking going missing from your son's roster? Did you experience any crashes or have any system updates?

Thanks! 😊

almost 3 years ago - Ubi-Borealis - Direct link

Hello there @dixonsgirl2019! Welcome to the forums 🙂

I've moved your post into our Player Support forum, so we can take a closer look at this. I'm sorry to hear that your son is missing your Jomsviking. Just to confirm, did he originally hire your Jomsviking from his docks?

If you could provide as much information leading up to and after the incident occuring, this will be helpful for our investigation. In particular, would you be able to let us know if any strange behaviour took place prior to the Jomsviking going missing from your son's roster? Did you experience any crashes or have any system updates?

Thanks! 😊

almost 3 years ago - Ubi-Milky - Direct link

Hello @bloodyvampie, thank you for also getting in touch with us regarding this issue.

We currently have an investigation underway into missing Jomsvikings in game -
https://discussions.ubisoft.com/topic/98912/unable-to-find-jomsviking-to-hire-at-the-docks-post-here?page=1&lang=en-GB

Could you please try a workaround of tfast travelling from one country to another, to see if the Jomsvikings then reappear at the dock, settlement or any other area?
England > Norway, or England

almost 3 years ago - Ubi-Milky - Direct link

Hello @bloodyvampie, thank you for also getting in touch with us regarding this issue.

We currently have an investigation underway into missing Jomsvikings in game -
https://discussions.ubisoft.com/topic/98912/unable-to-find-jomsviking-to-hire-at-the-docks-post-here?page=1&lang=en-GB

Could you please try a workaround of tfast travelling from one country to another, to see if the Jomsvikings then reappear at the dock, settlement or any other area?
England > Norway, or England

almost 3 years ago - Ubi-TheBerry - Direct link

Thanks for keeping us in the loop @bloodyvampie !

Glad to hear the workaround did the trick for you!

You know where to find us if there's ever anything more we can help with.

Take care!

almost 3 years ago - Ubi-TheBerry - Direct link

Thanks for keeping us in the loop @bloodyvampie !

Glad to hear the workaround did the trick for you!

You know where to find us if there's ever anything more we can help with.

Take care!