Original Post — Direct link

Looks like everyone who took the time to stream 4 hours worth of The Division 2 content just to get a Level 30 Exotic drop was duped!

Please Ubisoft Support and Massive Entertainment - resend a Level 40 Exotic cache to all Agents that took the time to complete your Twitch promotional event.

#sigh

over 2 years ago - Ubi-Karl - Direct link

Hey @RAGE_THERAPY, thanks for getting through to us and welcome to forums.

If you did receive notification about your reward via Twitch yet it remains missing in-game, do mind that it is something that has been brought to our team's attention fairly recently and we're already looking into the matter further.

Apologies about any inconvenience this may cause and if you have any other queries in the meantime, let us know!

over 2 years ago - Ubi-TheBerry - Direct link

Hey @rage_therapy ,

I've reached out to the team to confirm what the intended level of the Exotic Cache should be.

In the meantime, could you please confirm where you found the information noting the exact level the Exotic Cache was supposed to be?

So we can ensure our communications are all in line for further promotions.

Thank you!

over 2 years ago - Ubi-Nacho - Direct link

@rage_therapy Hi there!

Thanks for taking the time to share this Tweet here, apologies for any miscommunication.

If this issue hasn't been resolved for you, as mentioned in the post, could you reply here to let us know? We'd be happy to follow this up for you.

If you have any additional questions, please be in touch.