Original Post — Direct link

I first started the game and had no sound. After reestarting the issue was going on, also after pc reboot. So how can i fix it?

over 5 years ago - Ubiflowessence - Direct link
Thanks for sharing this! Is Rainbow 6 the only game you're experiencing sound issues with? If so, I'd recommend verifying your game files and restarting. If that does not work, please reach out to support for more help - https://support.ubi.com/en-US/Games/2559
almost 5 years ago - [DE]George - Direct link

Thanks for your report.  If you are still getting this can you login to the game, play a bit without sound then close the game and send us your EE.log by submitting a support ticket?  Please reference WAR-2579813 in your support ticket. Then we can look into the issue further.

over 4 years ago - Hackaloken - Direct link

Sorry about this! Can you please upload your log file and system information?

Please note that the game doesn’t currently support switching audio devices after it has been launched, though that doesn’t sound like the problem you’re having.

almost 3 years ago - Gomez - Direct link
Hello,

Have you checked if you have your sound drivers fully updated?

Regards
almost 3 years ago - Gomez - Direct link
Originally posted by baylife: Yes it is, and I have no problems in every other game

Have you checked that all your sliders are fine in your sound options menu?

Regards
over 2 years ago - ubi-smash - Direct link

@radix_no9to5 Greetings to the forums! Sorry to hear that you have some audio issues in Rainbow Six Extraction. If you have already tested all steps from our Troubleshooting Guide here, I would try verifying your game files next to see if there are any issues with game files causing this behavior when only running Rainbow Six Extraction. If this continues after trying this, I would also exhaust all steps from our PC Guide here. However, if everything suggested still provided the same outcome, please don't hesitate to contact us here and share with us your system files. This will give us some more information to investigate what might be the issue.

over 2 years ago - Gomez - Direct link
Originally posted by Dodger: Same here, I just installed the game after a while without playing, but this time I have Windows 11. The game doesn't reproduce any sound at all.


Hi,

Have you follow the previous posts instructions?

Regards
almost 2 years ago - Gomez - Direct link
Glad to know you now can play the game properly.

Regards