Original Post — Direct link
I have a problem since this afternoon, the game gives me an error message (see 1), so I choose the game file, then I check it, fix it, but at the end it gives me another error message (see 2). I then reinstalled ubisoft connect, the game..., but after reinstalling it, I get the 2nd error message, and if I launch the game, and select the right file, I get the last error message (see 3).
After re-installing, I can't verify the file, so the installing game is not recognize like the game
Thank you in advance for your help

https://ibb.co/4mNDwYH

https://ibb.co/JztDqcm

https://ibb.co/xf4cDMx
over 3 years ago - Ubi-Viral - Direct link
Hey, NicolAmeYT!

As advised by Loud.Clearwater please ensure that you are running Ubisoft Connect as Admin.

You can find how to do this and some other handy troubleshooting here:

https://www.ubisoft.com/en-gb/help/c...n-pc/000061047

If you need further support, please let us know.

Thank you.
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by poiodru
i had the same problem and i did what you recommended but it still doesn't work how do i do?

it gives me an error that says:corrupted installation please verify files integrity or reinstall the game.
Hey poiodru, thanks for reaching out, welcome to forums and sorry to hear about this.

In addition to what Loud.Clearwater suggested, should problem remain after launching Ubisoft Connect with Administrator Rights as well as whitelisting the launcher within your anti-virus software settings, let us know and we will look into the matter further for you.

Keep us updated!