Original Post — Direct link

For a while now I have had a problem with the game not saving my personal bests. About 90% of the time when I set a PB the screen locks up and I have to exit to main menu. I still get the author medal and my time saves in the medal window plugin so I know I set these times, but the times do not upload to the leaderboard and it does not save the ghost or anything. Very annoying problem to have because I have set my really good times that done save for whatever reason. I have attached a screenshot that shows my problem where I have the author time in my medal window but it down not mtach the leaderboard time. Any suggestions would be appreciated. Thank you

over 1 year ago - Ubi-Keo - Direct link

Hi @Giannis3477 apologies for the late response.

I am also sorry to hear that you are experiencing an issue with your personal best not saving.

Can you confirm if this happens on all tracks that you play or just certain ones? Also have you always experienced this issue since playing or did it just start happening recently?

over 1 year ago - Ubi-Perseids - Direct link

@m2trash Sorry to hear that you are also experiencing this issue! If you haven't yet, please go through the troubleshooting steps here and here to see if that helps get the times updated on your end. If these steps don't help, please let us know if you're only experiencing this issue with that one map, or if it has happened on others. Also, when did you first notice this occurred? Thank you!