Original Post — Direct link

I had a BSOD while playing Trackmania, and it reset my settings and my medals. It didn't reset the Winter 2023 campaign medals interestingly. The times are still available, however.

How do I recover this data?

I found this page: https://devtrackers.gg/trackmania/p/d77065b2-disappearance-of-training-medals-and-lost-of-settings-after-bsod-uplay-issues: (https://devtrackers.gg/trackmania/p/d77065b2-disappearance-of-training-medals-and-lost-of-settings-after-bsod-uplay-issues), but my 'savegames' folder in Ubisoft is completely empty, so this information wasn't too useful.

about 1 year ago - Ubi-Clem - Direct link

Hey @NebulaTM, welcome to Discussions.

I'm sorry to hear that you have lost settings and medals.

Regarding the savegame file, have you checked through this path as well C:\Users\'username'\Documents\Trackmania ?

If you can't find any, I'd suggest contacting us through our 1-to-1 channels to investigate this further: Create a case

Thanks!