Original Post — Direct link
I can't play, when I click ubisoft to play it starts to load the game but when it enters the menu appears directly to join a club and I can't get out of there


over 2 years ago - Ubi-TheBerry - Direct link

Hey @josekdo ,

Sorry for the delay in getting back to you and to see you've been having issues!

Could you please confirm the specs of your PC (GPU, CPU, RAM, OS, Laptop / Desktop)?

And if you haven't done so, please make sure you give the steps in this guide a try including verifying the files and let us know if there's any changes?

Thank you!

about 1 year ago - FatsharkLev - Direct link

Hi @jordanzzxc,

I can see the exit code 0xC0000005 in your logs. This usually indicates a conflict with Anti-Virus or Firewall.

Please check out our solution, here:

Let me know how this goes!