Original Post — Direct link
Hey,

For a few weeks now I have an issue with the ingame stats of Trackmania on Ubisoft Connect.
It seems everything is frozen.

I think it has started when I've changed my nickname on Uplay/Ubisoft Connect.

Anyway it's not a big problem for me, but I wanted to give you the information about this bug.

Thanks for reading.

See you...
almost 4 years ago - Ubi-Orion - Direct link
Originally Posted by Greg_G615
Hey,

For a few weeks now I have an issue with the ingame stats of Trackmania on Ubisoft Connect.
It seems everything is frozen.

I think it has started when I've changed my nickname on Uplay/Ubisoft Connect.

Anyway it's not a big problem for me, but I wanted to give you the information about this bug.

Thanks for reading.

See you...
Hey there.

We have had a few issues with stats over the last few days. Is this issue still present for you now? If it is if possible would you be able to provide a video demonstrating that your stats aren't being updated please?
almost 4 years ago - Ubi-TheBerry - Direct link
Hey,

Thank you for those images!

Is it also the same when you sign into; https://ubisoftconnect.com/ ?
almost 4 years ago - Ubi-TheBerry - Direct link
Originally Posted by Greg_G615
Hey,

For a few weeks now I have an issue with the ingame stats of Trackmania on Ubisoft Connect.
It seems everything is frozen.

I think it has started when I've changed my nickname on Uplay/Ubisoft Connect.

Anyway it's not a big problem for me, but I wanted to give you the information about this bug.

Thanks for reading.

See you...
Hey there Greg_G615,

Would it be possible to please try reinstalling the Ubisoft Connect client and let us know if this still persists?

When Uninstalling, you will be prompted if you want to uninstall any games, as long as you don't tick any boxes, you'll be able to reinstall Ubisoft Connect and your games will still be there as normal

Thank you!