[2020] Save your track crash your game

Originally Posted by N1hll
Hi,

i have big problem, i have buy 1 year pass for create map and share in my club.

But when i'm finishing my map i do my track validation i calculate shadow and when i'm try to save my track Game crash impossible to do anything !!

Any help ? any fupdate fixe ?

Originally Posted by Lekg0lo68
up,

i have the same problem

Hey there folks.

The first thing I would suggest is to attempt each step suggested here. These steps are known to resolve most of the common causes of crashing/freezing.

If after doing so you're still experiencing issues I'd then recommend opening a support case. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.

The reports we’ll need from you are linked below. These should help us to identify any potential cause of the crashing/freezing you’re currently experiencing.

MSInfo
DxDiag

Thanks!

Originally Posted by N1hll
i have do all your step and it's not solve ! it's possible to get pay back ? i gonna buy an other game full working !

Hey N1hll,

As Orion's message mentions, if the steps didn't help, please get in touch with us directly to provide your system files so we can take a closer look.

Thank you!