Aenwyn

Greetings Adventurers,

We are creating a thread in order to track new bugs that popped up due to the most recent update, Update 1.8.1.

You can find our ...

We have a fix incoming for this! It’s in the final steps of testing.

Hola, aventureros:

Vamos a desconectar nuestros servidores para un mantenimiento el 2023-01-11T07:00:00Z. Esperamos un tiempo de desconexión de aproximadamente 120 minutos.

Aquí podéis encontrar las notas de esta versión: New World Update 1.8.1 - News | New World - Open World MMO PC Game

¡Gracias por vuestra paciencia y comprensión!

Greetings Adventurers,

We will be holding downtime 2023-01-11T07:00:00Z in your local timezone for the Weekly Update. Downtime is slated to last approximately 2 hours (~120 minutes).

Please find the release notes here: New World Update 1.8.1

Thank you for your patience and understanding!

We’ll get this tested and looked into, thank you!

You only need to align the glyphs on either side.

Thanks for reporting! It looks like the fix for this is incoming.

Any chance you can provide video of this happening? We don’t see it working incorrectly on our end!

That’s a good question! It’s definitely not the same as having Garden of Genesis up (which is the most popular) and we get that sometimes it can be difficult to get a crew together. We’re looking into ways to alleviate that lobby struggle, which we spoke a little bit to in this Forged in Aeternum video. Of course we’re also working on cross-server, but this Forged in Aeternum video might shed some light on why that’ll take some time to implement.

Unfortunately as Community Managers, we are not a part of the Game Moderation or Support team. I don’t have any visibility into Game Moderation or the actions that team takes or access to the tools or reports that they use to determine suspensions.

Please appeal your ban here (as stated above): Appeal a Penalty - Support | Amazon Games since we won’t be able to assist you with this in the forums!

Thank you, we’re working on a fix for this!

Hello! There’s a cooldown on the Faction switching, but there is one free switch before that cooldown is implemented. That might be what happened here!

Greetings Adventurers,

The PTR is now closed until January. We will provide an update when we’re ready to open it back up with new content to test!

See you in Aeternum!

Support might be able to specifically help if there’s any suggestions they have, but otherwise we are also looking at it as a potential bug to be fixed, as well!

Greetings Adventurers,

Thank you for joining us in this round of the PTR! We hope you enjoyed exploring the new changes and features!

We will be closing the PTR at 2022-12-22T16:00:00Z for extended maintenance in order to prepare for the next release.

See you in Aeternum!

Hello! Have you tried relogging?

Group Finder should be fixed for all those currently locked out after the patch tonight:

This will be resolved in the patch tonight! Thanks for your patience!
[Downtime] December 20th, 2022

Saludos, aventureros:

Vamos a realizar una desconexión el 2022-12-21T07:00:00Z que durará unas 1.5 horas. El parche viene con los siguientes arreglos:

• Arreglado un error con el ataque básico del mosquete que se podía usar repetidamente sin recargar. Reactivada la habilidad del mosquete Postura de tirador.
• Arreglado un error por el que los jugadores no podían entrar en el buscador de grupo.

Gracias por vuestra paciencia y comprensión.

Greetings Adventurers,

We will be holding downtime 2022-12-21T07:00:00Z for 90 minutes. This patch will address the following:

• Fixed an issue where the Musket’s basic attack could be used repeatedly without reloading. Re-enabled Musket ability, Shooter’s Stance.
• Fixed an issue where players could get locked out of Group Finder.

Thank you for your patience and understanding.