AndyB-11735

AndyB-11735



22 Oct

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Now I have to ask if this was intentional.

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I’m still reading :stuck_out_tongue:

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While I do certainly appreciate your creativity and intent, this is the least useful kind of feedback.

I addressed this in another thread, so I’ll let my previous words do their work;

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I’ll add this to the summary we’ll send along tomorrow.

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Hiya folks,

So everyone knows, the community team is monitoring and reading your immediate feedback to the new Experimental Card.

For those who have already taken the time to jump in and test the changes for yourself, thank you very much. I understand how these changes could cause a lot of critical conversation.

If I could ask one personal favor; avoiding hyperbole and invectives when sharing your experiences helps us community folks get to the meat of your feedback much quicker. It also makes it far more likely that we can respond to your thoughts with developer insight.

Let’s work together to make sure your experience is clearly communicated to the devs.


21 Oct

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Overwatch Experimental Patch Notes – October 21, 2021

A new patch is now live on PC, Xbox, PlayStation, and Nintendo Switch. Read below to learn more about the latest changes.

To share your feedback, please post in the General Discussion forum.
For a list of known issues, visit our ...

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16 Oct

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Sharing your own personal experience with the topic is always the most useful feedback we can receive. Tell us what’s causing friction, how it’s affecting your play experience, how it makes you feel.

We can pull numbers until we’re red in the face. Anecdotal feedback about player experience provides said numbers with context that’s impossible to quantify.

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Hiya folks,

This issue is also is listed in the known issues thread found here

We are aware of an issue that is causing players to sometimes not receive credit for completing Junkenstein’s Revenge challenges. The team is actively working on a fix for this issue, which we expect to deploy in our next update. Until that time, we recommend supplementing your games played by playing additional matches in other modes.

We are working on a solution to ensure that all affected players receive their event rewards...

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15 Oct

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A few thoughts on this

  • with rare exception, I don’t believe that any community is wholesale more or less toxic than any other community. People are people, and people have complicated personal experiences. Everyone has bad days.
  • Even communities as amazing as the Overwatch community go through difficult times. It’s 100% understandable that extended gaps in communication and engagement would manifest itself in ways that, on the surface, make it look like it’s a “toxic” space.
  • As the ...
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By doing exactly what I’m doing in this thread :wink:

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Focused feedback threads are something I can take into consideration. Normal caveats, no promises.

I tend to try to observe and be a participant in community conversation rather than leading it. I am self aware enough to understand that my presence in a thread is a way of guiding or leading community conversation, however I’d rather create space for players to help identify the best moments to jump in.


25 Sep

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Hey folks,

Since we’re talking about feedback, and why we would have OWL pros playing the game, this is an area where I can speak as a CM first, rather than as a proxy for Team 4.

Every designer I’ve worked with has understood that any player feedback (whether Bronze, Grand Master, or professional) is laced with personal biases and assumptions. Game designers are like artists in many ways: both disciplines take in feedback from many diverse sources, and apply that feedback with a central vision guiding their decision making.

A large part of what community managers do is to try to remove the personal biases from player feedback, and then communicate what’s the root cause of player friction to designers. The designers have an understanding of how that feedback fits into the bigger picture, and have analytical tools that they can use to evaluate what’s reported via community sentiment. Most importantly, according to Lead Hero Designer, Geoff Goodman,

...
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21 Sep

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exactly what it sounds like.

(it’s a 2D take on Flappy Bird, but replace the bird with Mercy)

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It’s on my list of modes to try, along with Genji dodgeball and Ana golf.

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We’re glad you’re enjoying the new custom games browser.

I use custom games to fill the time while I’m waiting in queue, and this new feature has helped me discover some new modes that aren’t aim trainers or parkour of some sort :slight_smile:. My favorites so far have been Flappy Mercy and the Boss Battle modes.


18 Sep

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This conversation dovetailing in this direction is my fault folks.

I shouldn’t have engaged with the comment, regardless of my intent. I get where MissEdgy’s comment comes from, and I do want to assure you that I am not in any way responsible for decision making around design and balance.

My role is to facilitate communication between the developers and the community, something I’ve been passionate about for years. We’re required to have empathy for both the player experience and the developer experience, and walking in both worlds can be a bit tricky, as shown in this post.

Let’s get back to hearing about your weekend plans, and I sincerely hope that everyone has a great night.

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I wouldn’t conflate understanding with ability. There are plenty of people out there who have a deep understanding of their game of choice, but are not competitive participants themselves.


17 Sep

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My problem with games like it and Anno is that I suddenly look at the clock and it’s 6am on a Tuesday.

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Support is a role I’m a lot more comfortable on. Peaked high silver previously, but haven’t really focused on the role unless I’m flexing to generate priority tickets. It’s also a role I’ve usually played in other similar games, so I tend to understand where your feedback comes from as it relates to the role.

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Peaked at high silver around season 1, currently climbing back from Bronze.

The last 6 months has been a lot of me focusing on learning the Damage role better, and playing a lot of heroes I’m uncomfortable with, like Doom and Genji, as opposed to ones I’m more comfortable with, like Soldier, Cowboy, Ashe, etc…

I won’t even touch Widow yet. I don’t think I’m ready mechanically.

(been playing since the friends and family beta, so this has been a long journey)