AndyB

AndyB



11 Oct

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for extended maintenance 2022-10-12T13:00:00Z. The downtime is estimated to take 3 hours.


05 Oct

Post
    AndyB on Forums - Thread - Direct

The servers will come down for a restart 2022-10-06T13:00:00Z. The downtime is estimated to take 1 hour.


04 Oct

Post
    AndyB on Forums - Thread - Direct

The TTRPG met its funding goal within hours of launch!

Star Anvil Studios’ TSW Tabletop RPG Kickstarter is now live! Powered by the 5E ruleset, this RPG gives you a unique opportunity to explore The Secret World and defend the world from the coming darkness.

Support the project by clicking this URL: The Secret World by Star Anvil Studios — Kickstarter

Covert Art

Comment
    AndyB on Forums - Thread - Direct

The servers are back online.


03 Oct

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for maintenance 2022-10-04T14:00:00Z. The downtime is estimated to take 2 hours.


29 Sep

Comment
    AndyB on Forums - Thread - Direct

The servers are back online.

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for a restart 2022-09-29T13:00:00Z. The downtime is estimated to take 1 hour.

Post
    AndyB on Forums - Thread - Direct

The Druids of Avalon snuck their way in, and the little buzzing custodians flitting about Agartha neglected to mention! The Autumnal Equinox event runs through 9:00 AM EST October 5, 2022.


22 Sep

Post
    AndyB on Forums - Thread - Direct

The servers will come down for a restart 2022-09-22T13:00:00Z. The downtime is estimated to take 1 hour.


16 Sep

Comment
    AndyB on Forums - Thread - Direct

A patch note most likely, and those are shared across a variety of channels, such as Twitter, Facebook, reddit, discord, and here on these forums.

Comment
    AndyB on Forums - Thread - Direct

Folks, no need to get at each others’ throats.

The template is the easiest way to deliver the information to us, but not necessarily a requirement.
All we ask is you are able to objectively convey the issue in a way that makes sense and can be easily digested and checked by QA to test. Snide commentary does not add anything to the report and just wastes everyone’s time and energy.

Now that’s said, the wording on the items in the Arcane Armaments bundle have been marked for review, so thank you for the report. There’s a couple other items’ descriptions that are similarly marked as well.


15 Sep

Comment
    AndyB on Forums - Thread - Direct

What exactly is wrong with it? I’m aware of some issues but I’d like to know more!

Also, it’s looking like services are recovering. Please let us know how it looks for you.

Comment
    AndyB on Forums - Thread - Direct

Just wanted to pop in and say thanks for the report. We are currently aware of and investigating the matter; as soon as we have more information to share, we’ll let you know!!

Comment
    AndyB on Forums - Thread - Direct

We’re all for friendly debate and criticism, but I don’t believe this thread is headed in a constructive direction.

Also, for entirely unrelated reasons, please don’t create alternate “sockpuppet” accounts to try and agree with yourself on a certain subject. Thanks :slight_smile:

Post
    AndyB on Forums - Thread - Direct

The servers will come down for a restart 2022-09-15T13:00:00Z. The downtime is estimated to take 1 hour.


06 Sep

Comment
    AndyB on Forums - Thread - Direct

Thank you for the report. We are aware of yours and others’ reports on 1977, although I do not have further information at this time.

Comment
    AndyB on Forums - Thread - Direct

Hey there, your best bet is to submit a ticket through Zendesk. Please make sure you choose “In-game purchase” as the topic.

Comment
    AndyB on Forums - Thread - Direct

Hi there, if you spam the ticketing system with duplicate tickets, then they will end up getting closed with no reply. I am currently seeing 1977 as up with a few players on, but is conspicuously underpopulated compared to the other Brazil servers at this time. Will look into it.

Comment
    AndyB on Forums - Thread - Direct

Ah, I misread the tips on your video. Indeed, we know repair kits aren’t working but I’ve also added upgrade kits to the internal bug report. Thanks!

Comment
    AndyB on Forums - Thread - Direct

Thank you for the report! We are aware that repair kits cannot be used on Bone Claws, Iron Punching Daggers, Steel Punching Daggers, and Hardened Steel Punching Daggers. We’ll work to have this fixed in a patch.