Buddy on PS4 keeps getting unable to access server. Did he enter the code wrong or not finish the process correctly?
I have a friend code just in case he did it wrong but if we end up getting it working I plan on giving it away. I guess you can use it three times unless I read wrong?
Not sure TalkingPixels, when I had checked about when you posted this there were still PS4 issues ongoing being looked into.
Mine says I dont have access but I do since im actually able to play, but because it says i have no access i cant invite my friends to play. Heard its an issue across console players hope its fixed soon man.
Me too, thanks for the additional report suzaku.
I pre-ordered and linked my PSN to my Origin account, but the Friend Code page is completely blank. It just says "VIP Demo FRIEND PASS" and then the bottom of the page "About Features" etc. There's no content on the page, is this an active issue being tracked as well? I can provide a screenshot if need be.
Yes that problems with the page are something that others have been experiencing a lot today. Potentially because of load on the site. I had this problem earlier today.
Please tell me that there is a fix for the Error retrieving Anthem Live service Data Loop on PS4
No fix identified yet that I know of Trench. But looking into it.
How about the one on Xbox where loading icon and connecting text disappears and you’re left with just the Anthem home screen? It’s been like this all day for most Xbox players
Yes, I believe that’s the biggest one for Xbox
You said you loved me the other day. Still love you Camden. <3 Give the team my best!
Always and forever Pwnaholic.
Is it a known issue that some VIP users are getting a "you don't have access to the demo" error when the game tries to connect upon launch? The following conditions are true for me:
- I'm an Origins Access Premier member
- The VIP demo page says I have access
- My EA account says it's linked to my PSN account
Yes we are tracking that for PS4 accounts now.
I have only played Freeplay thusfar, but it did not apply my experience gains after my expedition
Was it just the one time? It’s supposed to reward you previous mission XP and loot on the completion of your next one if you have problems. Let me know if this happens multiple times in a row.
Why is the A.I. so static and boring?
Can you give me some more specifics? Everything I’ve seen today on streams has looked ok. Any specific creatures? What were they doing?
Yeah I've had the same account for a long time...
I finally got in touch with chat after waiting for 90+ minutes and then....
https://i.imgur.com/mTk4Gtc.png
Guess I'll just give up for today, hopefully it will be fixed tomorrow been wanting to play for a long time :)
Ugh I’m sorry dnb not sure what happened there. We’re still working through these. I hope we’ll have ironed these out by tomorrow too.
This is the problem I have had for 9 hours. At first, I got the typical choose your gender looping bug, now I have this. It's server side, /u/BioCamden. I can log into my friend's account on my PC and play, no problem. When he tries my account from his PC, he gets the same looping issue. Something in my cloud save data is corrupted.
Thank you for the additional info here vanilla, I’m sorry this is happening in yours. We are looking into it now.
It's been 9 hours and PC players cannot start a mission in-game. We load 95% and just stay there.
Yes the infinite loading is a known issue. I’m sorry this is occurring so frequently asdfholioo. We’re working on it now.
I can log in but i almost want to throw up when I play. The motion blur is so bad i cant even call it motion blur. Its like im seeing stuff in slow motion (like the old windows cursor that replicates itself on movement).
I gonna try to press forward and not look at the screen because its instant vomit material.
May want to adjust several of the graphics settings options as some of them seemed to indirectly improve this for me.
yeah I've been trying to do this since it released earlier today. Restarted PC, tried different video drivers, repaired game, restarted router, still happening 100% of the time. Cycle goes as:
- Bioware logo
- Connecting to online services
- Loading to 95%
- Connection Problem: Unknown Error
- Loading screen again
- Error retrieving Anthem live service data
- Loading to 95%
sometimes it crashes on the loading too, without showing the message. If it doesn't crash, it gets to a point where it just stops on "Connecting to Online Services"
System is a GTX1050, 8gb DDR4 and Nvidia drivers are 471.71. Played the closed alpha, it ran perfectly fine.
Thank you for the detailed info Ivnna, looks like the team just updated on this specific error internally. So yes they are aware. Seriously thanks again.
Infinite load screen (the one that gets stuck at 90%) is different from loading screen loop. People with the loading screen loop are unable to even enter the game. The game connects, goes into loading screen, loads 5% then instantly jumps to 100, and flashes a Connection Problem notice (error retrieving anthem online service data) and then restarts, over and over again. So far all of the people having this problem haven't even been able to get past that screen. Multiple videos and gifs of the issue were posted but not a single post/tweet acknowledging it.
Ok I just saw an update in the channel for this one and yes they’re seeing this widespread and looking into it now. Specifically the “Error retrieving Anthem live service data”. Thank you for your persistence on this one and addition info.
Hey u/biocamden would you mind getting back to me whenever y'all have information about the bug with leveling up? I'm having an issue with experience not leveling my character when I get back to fort Tarsis. As such I can't unlock another javelin
Is this happening after multiple missions or expeditions?
I've had the same issue. The friends I gave codes to can play, but not me. I looked at a lot of their responses to people's issues on various social channels and I haven't seen this one brought up as something they are aware of.
u/BioCamden Anything on this?
As far as I know yes this is part of the access and code problems we’re looking into for folks.
Can you say anything to the issue of Having access to the VIP demo(the site indicating its attached to my origin, and being able to download the game) Where it will display saying we do not have access to the VIP demo? This is also affecting the friend codes we shared.
Yes that is something that we’re actively looking into. Don’t have a fix at the moment.
I'm getting a VIP error while in game, but the website says I have access, my friend who I gave a code to can play, and if I try to redeem a code it says I already have access... but the game kicks me out saying I don't.
PC
https://imgur.com/a/ZslpSfc#dEAMZix
Anything I can try?
I sent a DM on twitter hours ago and haven't heard anything back, and have an open case through support as well but nothing yet... missed it when the 60+ min wait on live chat timed out and been waiting over an hour again :(
Double check the login and force close the application and restart. Not sure outside of that if there is anything you can do. But I know many others are having this problem too. We’re looking on our side.
I'm getting into a loop of "Connection Problem - Unknown Error", "Error retrieving Anthem live service data" and the 95% loading glitch. Been going for 9 hours now, 5 hours in the start menu alone. Any tips or updates on this? Please, I'm desperate, all my friends are playing and I've been trying the whole day and I don't know what to do, it's so frustrating.
If you’re on PC try killing the process from task manager and restarting origin. Not sure if that will fix but some folks have mentioned some success. This is something we’re still looking into.
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