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CG_SBCrumb



16 Jul

Server Update: 07/16/2019

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Hi Holotable Heroes!

Today’s Server Update contains a fix for the Grand Arena Championships. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread and your client will need to reboot

CHANGES
  • [EVENT] - Players who did not receive score from Grand Arena round 1 in the current Championship will have their accounts modified to add those missing points the next time they log in.

If you were affected, there will be an inbox message sent to your account letting you know we fixed your issue. This update will require a restart of the game.

15 Jul

Gear 12 Farming Changes [MEGA]

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RelentlessEternity;c-1915163

When does this take effect?


The next update, which is currently scheduled for this week!

Separatist Might - List of Encounters

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Hello Holotable Heroes,

As many of you noticed in the Territory Battle Geonosis Separatist Might, the encounters that each player within the guild faces are no longer the same for every member of the guild. These encounters pull from a random pool of encounters, but the pools themselves are limited and each node only pulls from a small handful of them.

Much like how we’ve informed you what platoon requirements are, we’d like to take an opportunity here and share the same level of information as to which enemies are possible to encounter as Elites at each of the nodes. Remember, these are just the possible enemies you will face. There is no way to know beforehand which group you’ll actually end up fighting in battle until you actually attempt the node.

ELITES IN SEPARATIST MIGHT (Note: Other non-elite units will appear in battle with the characters listed below)
Phase 1 Top Territory
  • Padawan Anakin
  • CT-5555 “Fives”
    • ...
Read more

Monday Update on Grand Arena Championships

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Hi Holotable Heroes,

I have a short status update on some of the recent issues with Grand Arena Championships.
  • We are working on adjusting player's Championship score from the Grand Arena round last week that did not award 1000 points for wins. This will occur in an update later this week. The points from the round over the weekend should have gone out correctly but we are also investigating reports that both rounds did not award 1000 points for a win.
  • We have identified which players that spent crystals to refresh Fleet Arena to complete Fleet Feats during the canceled Grand Arena Championship but we wanted to let you know that the compensation is still coming.

Stay tuned for an update on when these changes will occur later today or tomorrow.

13 Jul

Grand Arena Championships - Not Receiving Points

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Server fix is complete. Players should now be able to earn points for finishing thier matches. We will discuss how to fix missing Championship points and let you all know Monday.

12 Jul

Grand Arena Championships - Not Receiving Points

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We are working on a hotfix that will be deployed shortly. This will fix the issue of players not receiving 1000 points for winning their Grand Arena match going forward but will not adjust current scores. We will need to create a separate fix early next week to address the missing points from today's bug. More info coming shortly

Grand Arena Championships - Not Receiving Points

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We believe we have identified the issue and are working on a fix now.

There’s a private chat where whales and devs communicate frequently? Great...

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Originally posted by TDBMB

Before all the hate is coming your way on this comment. I have a small question. Hopefully you can answer it. Some people have been asking for a road ahead post. Do you have any timeframe when CG will post this?

We are working on it. Not hard time frame yet but most likely in the next week or 2

Grand Arena Championships MEGATHREAD

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Hi folks,

We are aware of the issue and the team has hopped on it right away. I'll keep you updated in this thread as we know more

Grand Arena - Not Option to Join & Devs Response

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Ugluk199;c-1912920

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/209007/grand-arena-championship-crash-and-sign-up-issues#latest

Thank you to the devs for posting about this, I really appreciate it. If you are having any problems, please report them here.


Thanks for the heads up Ugluk. We are trying to gather more information about this issue. We haven't been able to identify a cause as it's happens so intermittently and our data of course doesn't show affected players joining. Head over the the AnswersHQ link above and share whatever information you can

Woo 7* negotiator

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We have already resolved this issue. The player was given this by accident. Please do not send in frivolous requests to the support team.

Grand Arena Championships - Not Receiving Points

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Hi Holotable Heroes,

We are aware of the issue that is causing players to not receive their Championship points for certain actions in Grand Arena Championships. The dev team is investigating the root of the cause right away and I will keep you up to date on the status of this issue in this thread.

Reward for winning match ?

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Hey folks, we just became aware of the issue and the team is jumping on it right now. I'll be posting in the Dev section shortly and will keep you up to date there

Grand Arena Championship Crash and Sign up Issues

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Hi Holotable Heroes,

We are continuing to review the Grand Arena Championships for any issues during this exhibition. We’ve received reports of crashes during battle and players unable to enter Grand Arena. We are investigating further and are looking for more information.

If you experience either of these issues, please head over to this thread on Answers HQ and post the following information:

  • What issue you are having?
  • Your Ally Code
  • Your phone model and firmware
  • When did you sign up for this...
Read more

There’s a private chat where whales and devs communicate frequently? Great...

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I want to clear up some misinformation here, there is no "special" whale chat with CG. There is no smoke filled room with a handful of players where all the decisions and communications are made.

There is the volunteer beta group which includes highly engaged players of all types (including F2P players and light spenders) that provide us feedback on the game. This group is open to anyone who wants to apply and there is no criteria for spend level; you just need to be an engaged Galaxy of Heroes player and willing to write detailed feedback. The team is always looking for new members that can provide their unique take on the game and there’s a link at the end of this post to the application if you are interested in joining. We’d love to have as many diverse perspectives and opinions that we can get in there.

But this is only one of many channels where we gather feedback. We are regularly checking the forums, reddit, discord, slack, or whatever ways you decided to com...

Read more

11 Jul

Server Update: 07/11/2019

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Server update is complete

Server Update: 07/11/2019

Post
Hi Holotable Heroes!

Today’s Server Update contains several fixes for the Grand Arena Championships. We will be rolling out the server update over the next several hours. Once complete, we will notify you in this thread.

CHANGES
  • [EVENT] - Fixed an issue where previous season points were carried over from Championship Exhibition A to Championship Exhibition B. Affected player's leader board scores will resolve automatically after they earn points during the current season

KNOWN ISSUES
  • Lifetime Championship score is displayed as off by 1 on some game screens

10 Jul

GAC Bug?

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Hi folks, this looks to be a bug. The dev team is reviewing what happened and will make adjustments as soon as possible. Thanks for bringing this to our attention!

Seems slightly impossible this early...

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Hi folks, this looks to be a bug. The dev team is reviewing what happened and will make adjustments as soon as possible. Thanks for bringing this to our attention


04 Jul

It’s the second annual Scuba Day. Get your questions in here!

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@scuba Does the set of all sets which do not contain themselves contain itself?