COD_Mobile_Official

Heya, thanks for reporting. Any chance you are able to grab the log files for this? It's a bit of a tricky process though that requires you to plug your Android into a PC so you can grab the error log:

1.  Plug your device into your computer
2. Set the USB connection on the device to File Transfer or Media Transfer
3. Depending on the device, this may be set automatically. Unfortunately, there is no way to change which one it does automatically - that's baked into the device itself.
4. Navigate to the following folder:
   1. PC\(DEVICE NAME)\Internal storage\Android\data\com.activison.callofduty.codpbt\cache\Cache\Log

We know you can't share an actual file on here though, so if you have any social platforms let us know and we can message there with our main account (through DM). We know. Long process haha, but if you are willing it is appreciated. Thanks again for reporting!

Haha, definitely unrelated! However, our favorite is Ghost - Retribution because not only does Ghost look fantastic and intimidating, but he also has Riley (the dog) with him.

Greetings Call of Duty: Mobile community,

We are back again with an updated version of the public test build (PTB). We know some of you ran into issues accessing it last week, so hopefully this one is easier to jump into and check. Details and links below:

• Begins today on 10/21
• Test end date TBD, but usually each test build is live for one week
• Available for Android Devices and IOS devices
  • iOS: ...

Heya everyone, thank you to the many players who spent time reporting various issues trying to download and play the test build yesterday. We've been able to fix an issue preventing iOS users from playing, however for Android users we haven't had any clear issues identified and fixed.

If you are playing on Android and running into issues playing, downloading, or logging in could you please just let us know the following in reply to this post:

• What device are you using
• What region or country are you in
• What error or issue are you seeing (and where)

Thanks all! We'll likely do another build of this in the near future and share it back out.

Yes, this should be fixed for iOS but we haven't been able to solve it for Android. Are you still encountering issues now? We are going to put out a sticky post here to collect info for Android.

Ah thanks. Yeah we used Chrome as well to test with no issues, all links just start to download immediately. Which version are you trying to download? We can see if there is a more direct link to share.

It generally shouldn't, it is meant to be guest only login for the test build. However, you were able to use that to login successfully?

It says download pending in your browser or what are you using?

Heya, you would just download one of those test build links above, depending on your device. Basic steps:
1. Download the appropriate build from the links in the post based on your device (iOS or if Android do 64 bit or 32 bit)
2. Let the game download resources upon first login
3. On the login page, use the Guest Account login and either create a login or use a pre-existing account (nothing carries over to the normal version)
4. After that it should start the tutorial and get you into the game like normal, however many players seem to be blocked at this part at the moment

Yeah we'll update and share once we've figured it out. However, a few players have said they are able to download and play, but like you can see in the comments here it seems most cannot. We are still investigating.

Hey, no the test build is isolated and doesn't link back to the main game or your main account. It's really just to help provide feedback about changes and features while also giving you an early look at various changes coming in the future.

Heya, yes those two 32 bit and 64 bit options are for Android. Basically, if your phone is powerful you'll want to the 64 bit one and 32 bit is for lower end devices. However, there seems to be a login issue for most people right now and we are looking into it.

Thanks for posting as well. Would you mind sharing what device you are on?

Thanks for the phone details. The team is working on this right now to see why it might be blocking.

Seemingly not just you since we've haven't seen anyone say they are can login yet. Hopefully we can figure that out momentarily.

Very odd since the guest account is supposed to be the main way to login for these test builds. Our team is looking into it now. Thanks for sharing.

Same issue as the others where it is stuck at "getting info" or something else?

Generally you should just need to use the guest account option since it isn't a "real" account, it is just for the test. So it doesn't sync back to your normal account. However, some players as you can see above are saying the login isn't working atm, so we are checking into it.

Thanks, looking into it.

Thanks for flagging.