COD_Mobile_Official

COD_Mobile_Official



15 Jan

Originally posted by Material-Contest-614

Nah mate, I'm still not able to login!

Got you, thanks. Could you share which exactly error it is?

Originally posted by MycologistChemical14

Singapore. Samsung galaxy s23 fe. Facebook When I enter it remains at the auto login page where i waited for a very long time from morning to now. Please fix it. Thanks!

Hey there, we think we fixed this in the last couple of hours. Have you checked recently? Also, did you check the App Store or Google Play Store to make sure there isn't an update?

Originally posted by forestfairy23

Is there some sort of customer service email or place we can contact??? This is so annoying

Heya, yes technically we have one in-game (not helpful in this case) and through our Activision Support website. However, this is clearly something affecting many players so that's usually a good thing since it means we can find the issue quicker and fix it quicker. In this case, we think we already fixed it. Could you please check again and let us know what are you seeing?

Originally posted by TransitionDry5030

Getting an update download failed. Please make sure you have a stable connection with code 554827811, I’m in Ontario, Canada, using an iPad and I can’t even get to the login part. 

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Thanks for sharing as well. Could you please check again when you get a chance and let us know if you are still seeing this issue? We are hoping it is fixed now per some recent checks on our end, but just let us know what you are seeing now.

Originally posted by Vast_Commission_972

Canada , iOS iPhone 15 pro , apple account 🥲

Hey, thanks for taking time to report that here. Could you check again when you get a moment and let us know if you are still seeing the issue? Our team thinks they fixed it and are trying to verify.

Originally posted by Chance_Item_881

Canada North America iPhone 15 and google play tried a bunch and still no luck! 

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Heya, could you please try again when you get a moment and let us know if it is still happening? It seems like it should be fixed, but we are checking in with as many people as we can.

Originally posted by Confident_Mixture882

I have a problem with downloading the update even before logging in. My region is NA, my device is a Xiaomi Redmi 10C, and I log in using a COD account.

Hey, that might be the same core issue (it isn't clear yet), but could you try again when you get a chance and let us know if you are still seeing that issue? Make sure to check the Google Play or App Store to make sure there isn't an update there as well.

Originally posted by ramdom-ink

Can’t get into the game. Canada, iPad Pro, yadda yadda…thought it was just me.

Thanks for jumping in to share as well. Could you check again when you get a chance to let us know if you are still getting it? We think we fixed the issue and are trying to check back with everyone.

Originally posted by Agreeable_Row7093

I am getting error 554827811 update download failed. NA region (Canada), Samsung Galaxy S23 ultra, Facebook account. 

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Hey there, this should be fixed now (assuming it is the same issue as the others). Could you check again and let us know if you are still encountering it?

Originally posted by Thin_Barracuda_1406

Canada, IPhone 15 Pro, cod account 

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Heya, appreciate you taking the time to share here. Could you please check again when you get a moment and let us know if you are still seeing this issue?

Originally posted by Fabulous-Struggle-90

Jeez I spent too much money already on this game. I haven’t played for 12hrs+ now and my hands are starting to itch 😂

CANADA, (ios) iphone 15 promax, my account is linked to Activision & facebook. Same error message.

Hey there, thanks for taking the time to report it here and with the info we needed. Could you check again now and let us know if you are still seeing this? We believe it should be fixed now.

Originally posted by Material-Contest-614

Asia region, login error with Call of Duty account, Android.

Heya, thanks for sharing. We believe this should be fixed now. Could you try again and reply back?


14 Jan

That is a blast from the past, especially that backpack (can't really the name) and some of our early skins. Thanks for sharing and bringing back those memories of the first couple of months after launch.

Also, to your comments and others about the graphics - yeah we had a few graphical updates over the years that changed the visuals quite a bit on top of UI changes and more.

Hey there, thanks for reporting this. Could you please share your details on our new thread for this: https://www.reddit.com/r/CallOfDutyMobile/comments/1i1gwwu/authorizationlogin_error_after_update_please/

Greetings everyone,

We've seen a growing number of threads and posts about being unable to login after the in-game update went out. For anyone experiencing a login error since the update release, please just comment here and let us know the following:

  • What region are you in
  • What device are you using
  • What login method are you using (Example. Line, Google Play, or Call of Duty account)

1.15 EDIT - Thank you for the many replies with the info we asked for above. We've believe this should be fixed from players now that S1 is live and with some previous updates. However, if you are still seeing this please keep reporting here.

External link →

10 Jan

Originally posted by NovaNivea

Hey u/COD_Mobile_Official , this is a copy of what I posted in a previous thread in can you didn't see it. Can you add the feature of being able to drag our finger from ADS button to Fire button? This would then result in firing while also being ADS while we hold down the original drag press.

In the game there is the feature where if you drag from crouch (or slide) to ADS button, you will crouch (or slide) and then immediately ADS. If you use Hold to Ads settings, you will be in ADS as long as you hold the original drag press. I would like this to be in the game but for ADS to Fire.

The reason is that a lot of pros use 5 finger HUD. I have tried it and it does level up my game but haven't found a layout that is comfortable. However I have a very comfortable 4 finger HUD that I have been using. With the suggestions above, I will be able to play on the level of 5 finger HUD but with a comfortable 4 finger HUD.

Thanks in adv...

Heya, just commenting to say we see this and don't have a good response at the moment since it is a bit of a major settings change. Your reasoning makes sense though on why it would be useful, but it is probably something that would require quite a few people requesting it to make it clear it is worth implementing. However, we'll check and see if there is anything like this already being considered.

Originally posted by ikeplayer_reddit

u/COD_MOBILE_OFFICIAL

hi soo emm...can the metal veil of the un-upgraded version be an "hat" cosmetic? or like any other possible way for it to be equipped with the Upgraded version?

it would be "angel of justice came for execution" vibe and goes very well with the wings. also it won't be the first time a sophia skin has a unique cosmetics that covers the eye. it adds more beauty to skin, specifically since none of her skills are often used (tec9 and airborne) it makes the skin more appealing.

Hey, good question and we've seen quite a few others ask the same thing about whether or not that can be adjusted, hidden, or modified. We'll try to circle back with an answer on that next week for that launch community update.

Originally posted by Genial_Glitterz

Hey guys! I have a question about secret caches mythic reward. Will it get changed after every season or will it remain?

Heya, it will change but not seasonally. It's more of a long-term system and we haven't decided exactly how often rewards will switch out, which will likely happen at different frequencies depending on the reward type. For example, the Mythic AK takes quite a while to earn and as a result we probably won't change that out for many seasons.