Dana

Greetings everyone,

If you are still experiencing issues with your purchases, please make sure you reach out to our team over on Zendesk as they will be able to help you out further.

Thank you for your patience and understanding.

Hi @Rhoeri

Please make sure you reach out to our team over on Zendesk as they will be able to help you our further.

Thank you for pointing this out.

I’ve passed the information over to the rest of the team for further investigation.

Greetings everyone,

Can you please let us know if you’ve experienced this issue on any of our official servers?
If yes, please also make sure to include the official server number.

Greetings everyone,

Are you still experiencing this issue connecting to server 1040?
We’ve just released a new update so if you can, please update the game and try again.

In the meantime, I’ve passed this over to the rest of the team for further investigation.

Regarding purchasing issues, we’ve just made this announcement

Thank you for your patience and understanding while we investigate.

Can you let us from what region you are trying to purchase.
@Provokatze23 Can you also let us know your region please?

In the meantime, I’ve passed this information over to the rest of the team for further investigation.

Hi @gustavolrcoelho

Please make sure you reach out to our team over on Zendesk as they will be able to help you out further.

Hi @BluethunderBR

Please feel free to check out our newest post here: Steam and EGS pricing changes

Hope this helps!

Greetings Exiles,

As we briefly mentioned in our Producer’s Letter, the release of Chapter 3 brings with it updated Crom Coins prices for Steam and the Epic Game Store.

Conan Exiles has players from all over the world, and we plan to periodically review the regional pricing of our games for all currencies. As a result, it is necessary to make changes to ...

When a BattlePass chapter changes it will force claim all the unlocked and unclaimed rewards from the previous chapter.
The next time you open the BattlePass you should get a notification showing all the stuff that’s unlocked in that process.

Hope this helps!

Hi @Escape

Please make sure you reach out to our team over on Zendesk as they will be able to help you out further.

Greetings Everyone,

We mentioned the release date in a few posts.
One example is this post about Golems - ‘Age of Sorcery — Chapter 3 releases March 14.’

As for the exact time - SOON ...

If you are unsure when a chapter is ending, you can always check in game (BattlePass screen) as a timer will be displayed there indicating the Chapter ending.

The timer will appear in the BattlePass menu - top left corner of the screen.

Hope this helps!

Apologies for that. I just updated your account permissions so you should be able to share the logs with us now.

Ups, fixed it. Apologies for that.

Greetings everyone,

Thank you for pointing this out to us. We’re currently looking into this situation.

EDIT: The issue should now be resolved. Please restart the game and try to connect to any of our Beta servers.
If you are still experiencing this issue, feel free to get back to us and let us know.

Can you please let us know if you are using any mods? If yes, can you please try again without them and see if the issue persists.

Hi @Noitra1989

Please make sure you reach out to our team over on Zendesk as they will be able to help you out further.

Greetings everyone,

Thank you for pointing this out. I’ve passed all this information over to the rest of the team for further investigation.