Dana

Dana


Comment
    Dana on Forums - Thread - Direct

Hi @clife_virus

Please make sure you send a report to our team over on Zendesk as they will be able to help you out further.

Thank you for your patience and understanding.


Yesterday

Comment
    Dana on Forums - Thread - Direct

Thank you for bringing this to our attention. Passed the information over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

Thank you for bringing this to our attention. I’ve passed this information over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Hi @WilliamRevan

If you have any additional question regarding a Zendesk investigation or questions regarding the status of your Conan Exiles account, please make sure you reach out to our team over on Zendesk as they will be able to help you out further.

Comment
    Dana on Forums - Thread - Direct

If you are still experiencing this issue, please feel free to reach out to our team over on Zendesk as they will be able to help you out further.


17 Mar

Comment
    Dana on Forums - Thread - Direct

Hi @Chaos314699

Please make sure you send a report to our team over on Zendesk as they will be able to help you out further.

Thank you for your patience and understanding.


16 Mar

Comment
    Dana on Forums - Thread - Direct

Thank you for the report. I’ve passed it over to the rets of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Hi @Bandit4g63

Please make sure you reach out to our team over on Zendesk as they will be able to help you out further.

Thank you for your patience and understanding.


15 Mar

Comment
    Dana on Forums - Thread - Direct

Hi @Shambhini

Please make sure you send a report to our team over on Zendesk as they will be able to help you out further.

Thank you for your patience and understanding.

Comment
    Dana on Forums - Thread - Direct

Also the place to report any purchase issue :bowing_woman:

Comment
    Dana on Forums - Thread - Direct

Please make sure you reach out to our team over on Zendesk if you have any additional questions regarding the infraction investigations.

Comment
    Dana on Forums - Thread - Direct

If you are experiencing any issues with your purchases, please feel free to reach out to our team over on Zendesk as they will be able to help you out further.

Comment
    Dana on Forums - Thread - Direct

Hi @zenith0

Can you restart the game and see if the issue persists? Also are you experiencing this issue only on the mentioned 3539 server?

Comment
    Dana on Forums - Thread - Direct

Hello everyone and thank you for bringing this to our attention.

Passed this information over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Greetings everyone,

If you are still experiencing issues with your purchases, please make sure you reach out to our team over on Zendesk as they will be able to help you out further.

Thank you for your patience and understanding.

Comment
    Dana on Forums - Thread - Direct

Hi @Rhoeri

Please make sure you reach out to our team over on Zendesk as they will be able to help you our further.

Comment
    Dana on Forums - Thread - Direct

Thank you for pointing this out.

I’ve passed the information over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Greetings everyone,

Can you please let us know if you’ve experienced this issue on any of our official servers?
If yes, please also make sure to include the official server number.


14 Mar

Comment
    Dana on Forums - Thread - Direct

Greetings everyone,

Are you still experiencing this issue connecting to server 1040?
We’ve just released a new update so if you can, please update the game and try again.

In the meantime, I’ve passed this over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Regarding purchasing issues, we’ve just made this announcement

Thank you for your patience and understanding while we investigate.