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EA_Atic

EA_Atic



25 Mar

Can't buy apex coins

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @Centurion0921. try clearing the Origin cache and see if that help. Standard smile 

 

Normally does from what I have seen from Other players. If that don't work try buying Apex coins directly inside Origin and not in-game or...

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21 Mar

Not receiving bonus XP for playing with friends

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @TexTexano, do you have screenshots or a video showing this for you?     It would help a lot if we could see what is going on. Standard smile    /Atic 

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16 Mar

Unable to connect on PS4

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @Pretzelnutcake, 

 

Make sure that your PSN and EA account are connected as they should If they, take a look on our connective troubleshooting guide to see if that helps you. Standard smile...

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12 Feb

Bloodhounds Ultimate causes FPS drops

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @ThickAlien,, make sure that all drivers for windows and your gpu drivers are up to date.    You can also try to do a Clean Boot to see if there any programs messing with Apex and turn off any... Read more

07 Feb

Game playable but no HD Texture

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @GunSir , jump out of the game and let it finnish the download. Standard smile

 

When it's done start the game up and you should be good to go. 

 

/Atic 

Game playable but no HD Texture

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @GunSir , jump out of the game and let it finnish the download. Standard smile

 

When it's done start the game up and you should be good to go. 

 

/Atic 

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Xbox One Immediate Locked Account

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @Treecko56, thanks for the report. Just to make sure do you have Xbox live gold and the account you are playing is not an underage account?    /Atic 

06 Feb

Alt Tabbing & Reconnect

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @lushx0. can you try these steps and see if that helps. 

 

  • Roll back Nvidia drivers back to 417.71.
  • Disable Origin ingame.

Thanks!

 

/Atic

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Not allowing change of resolution.

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @liljahod , it sounds like a driver issue for the GPU, try reinstalling it and see if that helps out for you. Standard smile    /Atic 

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Not allowing change of resolution.

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @liljahod , it sounds like a driver issue for the GPU, try reinstalling it and see if that helps out for you. Standard smile    /Atic  Atic.png

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05 Feb

Can't Accept or Send Party Invites

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @itz_shelburne  @Gephy  ... Read more

Can't Accept or Send Party Invites

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @itz_shelburne  @Gephy  ... Read more

Apex Legends Stuck on the loading screen

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @DesperateCat, we had some issues with stuck on the loading screen last night, that issues have now been solved.    Do you still experience the issue?    /Atic  Atic.png

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Apex Legends Stuck on the loading screen

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @DesperateCat, we had some issues with stuck on the loading screen last night, that issues have now been solved.    Do you still experience the issue?    /Atic  ---------------------------------------------------------------------------------------------------

  • Tag me with @EA_Atic if you are responding to me.Standard smile

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