EA_Atic

EA_Atic


21 Jun

Comment
    EA_Atic on Forums - Thread - Direct
We had some issues on PlayStation 4 and Xbox One but servers are back up.

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20 Jun

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    EA_Atic on Forums - Thread - Direct
Hi @GVlXxf, the conquest mode in game is still in 128 players.

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16 Jun

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    EA_Atic on Support Forums - Thread - Direct
Hi @deadyisaloser, have you tried reinstalling the game?

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14 Jun

Comment
    EA_Atic on Support Forums - Thread - Direct
Hi @Killowatt, could you try Origin version of APEX just to see if that helps.

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09 Jun

Comment
    EA_Atic on Forums - Thread - Direct

We continue to investigate the issues that are preventing players from logging in and playing the new Season One content.
We'll keep you updated here as we work to restore your access to gameplay.

 

Marking this as solved to highlight that we are working on the issue. 

/Atic

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    EA_Atic on Forums - Thread - Direct
@RayD_O1, Thanks!

We know, we are on it. Standard smile

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08 Jun

Comment
    EA_Atic on Support Forums - Thread - Direct
Hi @St1mpy, only way would be playing. We don't have the ability to change RP.

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03 Jun

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    EA_Atic on Support Forums - Thread - Direct
Hi @OTGamer1995, they should work as far I am ware.

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    EA_Atic on Support Forums - Thread - Direct

Hey, @Zdechlak can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 

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02 Jun

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    EA_Atic on Support Forums - Thread - Direct

Hey, @Dufyas  when it comes to banned accounts, it's not something we can help with on the forums, and to dispute your ban, please follow our EA Help link: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

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31 May

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    EA_Atic on Support Forums - Thread - Direct
Hi @Rimbuk10, try chat or reach out to them on Twitter or Facebook EA Help.

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    EA_Atic on Support Forums - Thread - Direct
@Cclaymore98, not an issue we are tracking so no patch planned for it. Its generic error for majority of the time its related to network issues, that's anything from the users to somewhere between users and our servers. Hence we recommend poking ISP etc, if ISP changed issues might be worth reaching out to see if you are using similar network routing as before.

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11 May

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    EA_Atic on Support Forums - Thread - Direct
@cj7jeep you should get the option for email or, phone or chat.

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    EA_Atic on Support Forums - Thread - Direct
The only workaround left would be to factory reset the console @OvO_Gabriel_don

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10 May

Comment
    EA_Atic on Support Forums - Thread - Direct
@OvO_Gabriel_don We are patching the game today, can you have a look to see how it works after the patch.

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07 May

Comment
    EA_Atic on Support Forums - Thread - Direct
Can you try to clear the local saves and cloud saves, this will remove any settings and not your progresses. @OvO_Gabriel_don

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05 May

Comment
    EA_Atic on Support Forums - Thread - Direct
Do you have another PC around that you could test your APEX account on? @MarcoSudeept39

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04 May

Comment
    EA_Atic on Support Forums - Thread - Direct
Sounds like you are hitting some bad network hubs on they way to the Belgium server., All I can recommend is that you talk to your ISP and about network routing issues. @Ghostninja4224

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Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @oddpurpp  have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

/Atic 

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