EA_Atic

EA_Atic


21 Jun

Comment
    EA_Atic on Forums - Thread - Direct

Hey @U-nussink-Kunkel  Currently there is no way to reset your Apex account. 

 

Let me know if you have any more questions. Standard smile 

 

/Atic 

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01 Apr

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    EA_Atic on Support Forums - Thread - Direct
Hey @Qiao_QAQ_Qiao , to dispute your ban please follow our EA help link https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/   The article will have details on how you can dispute the ban.   AHQ or EA forums is not the place to talk about your ban and I will be closing this topic.    /Atic  ... Read more
Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @Legendary-Leek  can you take a look on our connective guide to see if helps out https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

 

let us know what you tried and if that did work out. Standard smile...

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    EA_Atic on Support Forums - Thread - Direct

Hey @Legendary-Leek  can you take a look on our connective guide to see if helps out https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

 

let us know what you tried and if that did work out. Standard smile...

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29 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey, @TonyCannelloni, make sure that all drivers for windows and your gpu drivers are up to date.    You can also try to do a clean boot to see if there any programs messing with Apex and turn... Read more
Comment
    EA_Atic on Support Forums - Thread - Direct
Hey, @TonyCannelloni, make sure that all drivers for windows and your gpu drivers are up to date.    You can also try to do a clean boot to see if there any programs messing with Apex and turn... Read more

25 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey everyone, 

 

Can you make a bug report of the issue here: https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en 

 

Thanks! Standard smile 

 

/Atic

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    EA_Atic on Support Forums - Thread - Direct

Hey @Centurion0921. try clearing the Origin cache and see if that help. Standard smile 

 

Normally does from what I have seen from Other players. If that don't work try buying Apex coins directly inside Origin and not in-game or...

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21 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @TexTexano, do you have screenshots or a video showing this for you?     It would help a lot if we could see what is going on. Standard smile    /Atic 

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16 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @Pretzelnutcake

 

Make sure that your PSN and EA account are connected as they should If they, take a look on our connective troubleshooting guide to see if that helps you. Standard smile...

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12 Feb

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @ThickAlien,, make sure that all drivers for windows and your gpu drivers are up to date.    You can also try to do a Clean Boot to see if there any programs messing with Apex and turn off any... Read more

07 Feb

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @GunSir , jump out of the game and let it finnish the download. Standard smile

 

When it's done start the game up and you should be good to go. 

 

/Atic 

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @GunSir , jump out of the game and let it finnish the download. Standard smile

 

When it's done start the game up and you should be good to go. 

 

/Atic 

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    EA_Atic on Support Forums - Thread - Direct
Hey @Treecko56, thanks for the report. Just to make sure do you have Xbox live gold and the account you are playing is not an underage account?    /Atic 

06 Feb

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @lushx0. can you try these steps and see if that helps. 

 

  • Roll back Nvidia drivers back to 417.71.
  • Disable Origin ingame.

Thanks!

 

/Atic

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    EA_Atic on Support Forums - Thread - Direct
Hey @liljahod , it sounds like a driver issue for the GPU, try reinstalling it and see if that helps out for you. Standard smile    /Atic 

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    EA_Atic on Support Forums - Thread - Direct
Hey @liljahod , it sounds like a driver issue for the GPU, try reinstalling it and see if that helps out for you. Standard smile    /Atic  Atic.png

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05 Feb

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @DesperateCat, we had some issues with stuck on the loading screen last night, that issues have now been solved.    Do you still experience the issue?    /Atic  Atic.png

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