EA_Barry

EA_Barry


19 May

Comment
    EA_Barry on Support Forums - Thread - Direct

@Anferza 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

09 May

Comment
    EA_Barry on Support Forums - Thread - Direct

@TheTails 

 

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

 

Some general troubleshooting steps:

 

  • Make sure all available Windows Updates and hardware driver updates are installed
  • Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
  • Perform a clean b...
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26 Apr

Comment
    EA_Barry on Support Forums - Thread - Direct

@lforikq 

 

Check the following link if you suspect your account may have been compromised: 

 

https://help.ea.com/en/help/account/secure-hacked-ea-account/

 

We cannot assist with bans directly here on AHQ.

If you feel you have been inc...

Read more

25 Apr

Comment
    EA_Barry on Support Forums - Thread - Direct

@Don_DreamReaper 

 

Reboot your router and then boot your console in Safe Mode and choose Option 5, Rebuild Database: 

 

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

 

Thanks.

barry.png... Read more

06 Apr

Comment
    EA_Barry on Forums - Thread - Direct

@MoraFFox 

 

This is not a support issue, this is something our Terms of Service team will handle, thanks.

barry.png
... Read more

23 Mar

Comment
    EA_Barry on Forums - Thread - Direct

@Ryuta47 

 

Please only buy coins directly from the Apex store, thanks.

barry.png

21 Mar

Comment
    EA_Barry on Support Forums - Thread - Direct

@FinaL_BeacH 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more
Comment
    EA_Barry on Forums - Thread - Direct

@FaTe-diamond_KIA 

 

 

At the moment the following languages are supported on Answers HQ:

 

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02 Mar

Comment
    EA_Barry on Support Forums - Thread - Direct

@773vulture312 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

22 Feb

Comment
    EA_Barry on Support Forums - Thread - Direct

@zxaixinxin 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

21 Feb

Comment
    EA_Barry on Support Forums - Thread - Direct

@pandazzleyo 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-abou...

Read more

08 Feb

Comment
    EA_Barry on Forums - Thread - Direct

@50MELONS 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

28 Jan

Comment
    EA_Barry on Support Forums - Thread - Direct

@bldsnow 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

26 Jan

Comment
    EA_Barry on Forums - Thread - Direct

@BlackRockShxxter 

 

Please report suspected cheaters either in-game or via the following link, thanks.

 

https://www.easy.ac/en-us/support/apexlegends/contact/report/

barry.png... Read more

25 Jan

Comment
    EA_Barry on Forums - Thread - Direct

@lel__warrior 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-ab...

Read more

14 Jan

Comment
    EA_Barry on Support Forums - Thread - Direct

@f_aspect471 

 

Your machine may not meet the below system requirements, check your CPU and GPU: 

 

MINIMUM REQUIREMENTS

OS: 64-bit Windows 10
Processor (AMD): Ryzen 3 1300X or Equivalent
Processor (Intel): i5 6600k or Equivalent
Memory: 8 GB
Graphics card (AMD): Radeon HD 7850 or Equivalent
Graphics card (NVIDIA): GeForce GTX 660 or Equivalent
DirectX: 11.1 Compatible...

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Comment
    EA_Barry on Support Forums - Thread - Direct

@MickVolume 

 

Reposting so a solution can be marked: 

 

"EDIT: I have been able to fix this by: 

 

going into game properties, deleting the launch options, then launching the game. after closing, I re-added my launch options (fps cap) and somehow that fixed it. The game now launches."

barry.png
... Read more

08 Jan

Comment
    EA_Barry on Forums - Thread - Direct

@skutaboy 

 

If you have been playing for too long, you will not be able to refund. 

 

Please see information on Returns and Cancellations here: http://help.ea.com/en/article/returns-and-cancellations/

 

Thanks.

barry.png
... Read more

05 Jan

Comment
    EA_Barry on Support Forums - Thread - Direct

@Homelessbum5832 

 

We cannot assist with bans directly here on AHQ.

As above, if you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

22 Dec

Comment
    EA_Barry on Support Forums - Thread - Direct

@Sc4msuit 

 

Reposting so a solution can be marked: 

 

"What eventually helped - for now - was updating the AntiCheat client as stated in here ."

barry.png
... Read more