Hello @Prydoxx
You may have bans or suspensions that don't show on "My Ban History" page. Unfortunately, we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can contact our Terms of Service team by following the steps from this help ea article:
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Hello @matadoorrrr
Unfortunately, we won't be able to provide any information on bans from our side. If you have already submitted the ticket, please wait for a response from the advisor.
Hello @Psycho-cooked-u
Apex Legends doesn’t support cross-progression for different platforms. You won’t be able to carry over your progress from PlayStation 4 to PC.
Hello @jiralutowalukiri
At the moment, the following languages are supported on Answers HQ:
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Hello @Athena2222
Unfortunately, we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can contact our Terms of Service team by following the steps from this help ea article:
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Hello @BuahMangga3gp
Unfortunately, we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can contact our Terms of Service team by following the steps from this help ea article:
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Hello @3000-_YEET-_3000
Unfortunately, we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can contact our Terms of Service team by following the steps from this help ea article:
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Hello @ccdg19
Unfortunately, we're not able to help with this issue here on the forums, so I'm afraid in this situation, you will have to reach back out to customer support.
https://help.ea.com/en/help/faq/contact-ea-help/
If you are not seeing a linked PlayStation in the "Connection" tab, but you are still getting a reset password message, that means that your PlayStation is linked to a different EA account. PlayStation's account could have been linked to another EA account if you ever played any of the EA games on that PlayStation account. If you are having difficulties locating the correct EA account, please try and contact customer support.
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Hello @sunshine2127
Please let me know, can you see your PlayStation in the "Connection" tab in the account settings?
Hello @badplayer09
Usually, just accessing the game from PlayStation console would ask you to log in to your EA account to play the game. Ca...
Read moreHello @totti-roma-ksa
Unfortunately, we're not able to help with this issue here on the forums. In this situation, please contact customer support.
https://help.ea.com/en/help/faq/contact-ea-help/
Hello @aFrUiTkake
Technically it's possible to link your PSN and Steam to the same EA account, but in the situation described, it looks like your PlayStation is linked to a different EA account and in order to get access to it, you will have to reset the password on the EA account that is linked to your PlayStation. If you are having difficulties finding that EA account, please contact customer support, they might be able to assist with locating the correct account.
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Hello @unopiece
Can you please check "Connections" tab in Account settings to see if your PlayStation is linked to the EA account that you are resetting the password on?
Hello @a281695db3b9a6b2
Based on the error you are receiving, it seems like your PlayStation is linked to a different EA account. In order to resolve the issue, you usually need to try and locate the correct EA account that is linked to your PlayStation and reset the password on it. If you are having difficulties with resetting the password or locating the correct EA account, please try and contact customer support.
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Hello @pulzsuppe
Unfortunately, we're not able to help with bans here on forums. In this situation, only the Terms of Service team can review the account and see if the ban can be lifted.
Hello @thecreativeone2
Unfortunately, we're not able to help with bans here on forums. If you'd like to raise a dispute, please follow the steps from this help ea article.
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