EA_Montimer

Hello @Psycho-cooked-u 

Apex Legends doesn’t support cross-progression for different platforms. You won’t be able to carry over your progress from PlayStation 4 to PC.

Hello @jiralutowalukiri 

At the moment, the following languages are supported on Answers HQ: 

•  English 
•  ...

Hello @Athena2222 

Unfortunately, we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can contact our Terms of Service team by following the steps from this help ea article:
 
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

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Hello @ccdg19 

Unfortunately, we're not able to help with this issue here on the forums, so I'm afraid in this situation, you will have to reach back out to customer support. 

https://help.ea.com/en/help/faq/contact-ea-help/

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@sunshine2127 

If you are not seeing a linked PlayStation in the "Connection" tab, but you are still getting a reset password message, that means that your PlayStation is linked to a different EA account. PlayStation's account could have been linked to another EA account if you ever played any of the EA games on that PlayStation account. If you are having difficulties locating the correct EA account, please try and contact customer support. 

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Hello @sunshine2127 

Please let me know, can you see your PlayStation in the "Connection" tab in the account settings?

Hello @badplayer09 

Usually, just accessing the game from PlayStation console would ask you to log in to your EA account to play the game. Ca...

Hello @totti-roma-ksa 

Unfortunately, we're not able to help with this issue here on the forums. In this situation, please contact customer support.

https://help.ea.com/en/help/faq/contact-ea-help/

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Hello @aFrUiTkake 

Technically it's possible to link your PSN and Steam to the same EA account, but in the situation described, it looks like your PlayStation is linked to a different EA account and in order to get access to it, you will have to reset the password on the EA account that is linked to your PlayStation. If you are having difficulties finding that EA account, please contact customer support, they might be able to assist with locating the correct account.

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Hello @unopiece 

Can you please check "Connections" tab in Account settings to see if your PlayStation is linked to the EA account that you are resetting the password on?

Hello @a281695db3b9a6b2 

Based on the error you are receiving, it seems like your PlayStation is linked to a different EA account. In order to resolve the issue, you usually need to try and locate the correct EA account that is linked to your PlayStation and reset the password on it. If you are having difficulties with resetting the password or locating the correct EA account, please try and contact customer support.

https://he...

Hello @osakanai 

At the moment, the following languages are supported on Answers HQ: 

•  English 
•  ...

Hello @Drownuts 

Unfortunately, we're not able to help with bans here on forums. If you'd like to raise a dispute to try to get your account unbanned, you can contact our Terms of Service team by following the steps from this help ea article:

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Hello @abrohma 

This message means that your PlayStation account is already linked to an EA account. If you ever played any of the EA games on that PlayStation account, there is a high chance that it was linked to an EA account in order to gain access to online services. Please keep in mind that EA account and PlayStation account can have different login credentials. To activate the account, you will have to try and remember the email address of the EA account and reset password on it. You can also try and reach out to customer ...