EricMusco

EricMusco



11 Dec

Post

Hey folks,

If you haven’t done so, definitely read my previous post as it will highlight a bit of the history of modernization from livestream announce, through PTS, and now to launch. Especially for the specific changes we have made as I am going to reference that a bit in this post.

Before I get into that though, here is a TLDR - 7.6 was a huge step forward for us and the culmination of an art and tech effort to moder...

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Comment

Hey folks!

I can confirm you will definitely still get your MK-85 as intended, it will happen in our next patch (should happen within a week or so). 

One nuance to be aware of, you will not receive the MK-85 (or the Lair Boss titles, if you have yet to receive those) via in-game mail like the other rewards. Those rewards are distributed differently which is why they weren't in today's patch. They are actually attached to in-game Achievements that you will need to go to, and then claim the reward from.

Apologies for both the confusion and the delay on those rewards being granted. We know them coming at different times and through different streams can be a little confusing, we don't love it either and would definitely like to clean this up in the future.

Thanks all.

-eric


09 Dec

Post

Hey folks,

As we head towards 7.6 launch I wanted to post one more time as a wrap up on the status of character modernization (feel free to check the last thread I posted in as well). 

Before I jump in, just a reminder on our overall goal for character modernization. We want to ensure that your character still looks and feels like your character. That doesn’t mean it won’t be a little different, that is inevitable and the nat...

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20 Nov

Post

Hey folks, 

I’m here with a follow up on the modernization changes that you may have seen on the PTS. While this post talks about content currently on the PTS, it does cover a pretty broad topic hence why this is being posted in General Discussion. 

As we talked about in last week’s livestream, planet and character modernization would be hitting the PTS in last week’s build. In that build we saw a shader bug which caused unintended texture changes to character models, and we’re looking to have a fix applied in a PTS build that we’ll be pushing out this week (exact date and time TBD). When that build goes out, we’ll make a character modernization feedback thread in the PTS forums and assess further feedback that comes in. 

Relevant to character modernization as a whole, we did see several common sentiments (outside of the reports of the contrast issue) from feedback received the last few days I wanted to address. 

When is cha...

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28 Jun

Comment

Hey folks,

First off, as always thank you for the feedback and discourse in the thread. I wanted to pop back in and cover a few different things that I am seeing as I have been following along with the conversation. In order, communication around KOTOR scenes, how we are using them, and your feedback in this thread. Let’s jump in.

Communication

There are a couple of different points related to communication that I have seen in this thread that I wanted to touch on. The first is just a general point around moderation or silencing discussion. This is mostly me relaying from Jackie (but I know I stated this plenty of times in the past as well), the removal of posts in this thread came entirely from one of three places:

  1. People being very unconstructive or downright awful towards each other or staff members. Disagreement is fine, personal insults or threats are not.
  2. Discussion of moderation – you a...
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29 May

Comment

Hey folks!

Really happy to see the reception to the inspired by The Acolyte items that have dropped with 7.5. Reminder that the series premieres on June 4th! 

As you all saw, there are some customizations, a new Vibroblade, and armor set that are available in the Cartel Market. Included in the armor set are two variations of the hood, one without character hair showing and one with character hair showing. I am sure some of you could be wondering, why offer both options (some of you might already know the answer, let’s talk about why and set some context.

As some of you likely know, typically when we release an armor set with a hood up, we hide your character’s hair. Without getting into a bunch of technical details, quite simply our hair is an “all or nothing” situation. What that means is if your hair is short (or long) and protrudes out, or is long and crosses an area where the hood curves, it will clip out of the hood and there isn’t much w...

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05 Apr

Comment

Hey folks,

You brought up 3 different Daily Areas so let's talk about each of these as they are all slightly different:

  • Rishi - This change has not been made yet and will likely be made in 7.5.
  • Ziost - As noted above for this Daily Area is a bit more complicated and will likely remain as is where it requires character story progression to unlock (we'll take a look though).
  • Ossus - This is not fully changed to unlock based on the Achievement only. If you have the Achievement you will notice that some of the Daily Area will work but some of the NPCs and Missions will be unavailable right now. That is why we didn't put it in the patch notes, it will be fully available in 7.5.

Thanks all.

-eric


03 Apr

Comment

Hey there!

We wanted to make sure to get Kessan's Landing fixed since it was the new Daily Area and was missing those Conquest Objectives, but let me make a note to get a pass on Daily Areas that have these missing as well.

-eric


28 Mar

Comment

Hey folks,

I am back to talk about the Conquest changes we are planning for 7.4.1c (stay tuned for a post in the next few days with more details on timing for this patch). Thank you again for the feedback since the original change in 7.4.1. It gave us a lot to chew on internally around our change, our goals for Conquests, and the friction that came out in the feedback you were passing on.

Reminder of what changed and why. In 7.4.1 we reduced the amount of Conquest points earned for the “Advancement: Reputation” objective by a fairly substantial amount. The reason we did this was to reduce the need for more reputation tracks in Galactic Seasons and bring it in parity with other objectives given the relatively low effort required. Since you could (assuming you had rep tokens on hand) simply log in and right click a token for thousands of points. 

Now, coming off of that change we definitely heard some places where this had some knock on conseque...

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20 Mar

Post

Hey folks,

Following up on my post from last week around our Conquest/Rep changes in 7.4.1 I wanted to set the stage. As you know 7.4.1b is coming tomorrow but before you open the patch notes you will not see any changes yet around Conquests. We are still actively discussing all of the feedback you have been sending our way but I do want to confirm you should expect to see changes in 7.4.1c I just don't have them confirmed yet. I will...

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14 Mar

Comment

Hey folks,

Coming off of 7.4.1, there were obviously some changes we made that received some feedback and I wanted to talk through them with you! I think we can put them in three buckets and in each there are some problems from our side that I want to address. Those buckets in order are:

  • Removing Reputation tracks from GS / Blueprint Fragment confusion
  • Changes to Reputation Conquest Objectives
  • Missing patch notes

Where is the Rep Track?!

Simply put, the intended functionality of a Rep track does not pair well with the functionality of Galactic Seasons. For us, we want a rep track to be something that a player can engage with over a long period of time, to work through, earn rewards and titles, etc. Since a GS is only available for a limited time we didn’t want to push into a FOMO feeling or anything like that. We want Rep tracks to be tied to things like Daily Areas.

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13 Mar

Post

Hey folks,

I wanted to give you a quick heads up on our plans for the next little bit as we have 3 patches coming to you in pretty short order.

7.4.1a will be coming ASAP, likely tomorrow. This is to address an issue that the Join the Fight mount is not currently working at level 1 as intended. Jackie will be posting details once we have locked down maintenance timing.

7.4.1b is right on the horizon, targeting early/mid next week followed by 7.4.1c in the next 2-3 weeks. We are tracking a variety of emerging issues for these patches such as Ancient Armaments and Conquest/Rep change. I’ll be back later today or early tomorrow with a follow-up post about our internal conversations following your feedback on the Conquest/Rep changes.

I’m gonna lock this thread for now and will respond here later. I will reopen the thread when I do!

Thanks all, talk soon.

-eric
 


05 Dec

Comment

  

5 hours ago, Jdast said:

Forgive me for being blunt...

This is one of the most ill-conceived quests I have ever encountered in any MMORPG. Having thirty people racing to a click a mandatory quest progression item with a lengthy respawn timer is extremely poor game design.

The argument that I should wait until the crowd thins out is inane given how excited many of us were to play the new story, which is now a royal pain in a womp rat's behind. 

Guess I'll wait a week. 😏

:csw_jabba:

Dasty

Edit: Per Otowi's point, I'll give the Empire a go. I should have specified I was playing Republic. 

 

...

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22 Sep

Comment

Hey there,

Ok so first, I super appreciate the enthusiasm in the thread. We always love to hear where folks' heads are at for suggestions or ideas on places to improve the game.

Now, with that said, as much as I wish your suggestions were “quite inexpensive” or required “a little more time” that is unfortunately not true. I am hoping though that I can shed some light on exactly why that is the case since very often in software (game) development very few things are fast or inexpensive.

Let me give you an example in each of your categories to be a bit more illustrative.
 

On 9/18/2023 at 11:27 AM, Whykara said:

Quite inexpensive:

  • Update old textures - armours, weapons and planets.

 

Perfect, we've actually done this in numerous releases since 7.0 and it's going to continue in a numbe...

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12 Sep

Comment

Hey folks,

Apologies for the missed message yesterday, I somehow have a cold even though it is 1,000 degrees in Texas. We are confirmed for the Mission items in Collections. One note is that if you have already completed one of the Missions, or are currently on it, the Mission item will be added to your inventory or sent to you in the mail. You may need to move the item around within your inventory or to another character (since they are now Legacy bound) to trigger the Collection unlock.

Stay tuned for comms on maintenance timing and info on any other fixes. Thanks all.

-eric


08 Sep

Comment

Hey folks,

Alright, here is my update for today. I can't speak yet in 100% certainty as those mission items are not playing nice in getting in Collections but we are getting close (and that is still our intent). Looking good on that front, but should have a final update there Monday. Some of the other changes you will see are:

  • The vendor (you can still get the items from the vendor for GS tokens instead of collections if you choose) will check your GS level instead of Mission progress.
  • The Mission items will now be Bind on Legacy, in case you happen to claim them on the wrong character (especially relevant for the second or third Mission items).

More details to follow on Monday, have a good weekend!

-eric


07 Sep

Comment

Hey folks,

Getting late in the day but wanted to post an update. I was hoping to be able to give you a breakdown of the exact plan today (as Jackie alluded to yesterday) but unfortunately there is still one last piece in testing on our side. Plan is still the same as noted in Jackie's post, once we get a bit more testing tomorrow I should be able to circle back with details!

Thanks all.

-eric


28 Aug

Comment

Hey there,

Ok, so this is an interesting situation, thank you for bringing it up. First, a little history and then what we are talking about on the team to resolve it.

For a long time we never had the PvP Mission terminals inside of Warzones or Arenas. And so there was a pretty logical reason to allow Mission sharing within Warzones and Arenas. However, since that change happened that need has certainly gone down or vanished entirely.

We hadn't heard about players abusing Mission sharing as a form of harassment, so thanks for the report there. In addition to that we are talking about a couple of different changes we can make:

  • Stopping Mission sharing in Warzones and Arenas - As mentioned above, since the addition of the terminals we are not sure we need to allow sharing anymore. Especially if it is being abused.
  • Tie /ignore to blocking Mission sharing as well.

Let us know your thoughts on both...

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17 Aug

Comment

As you may have seen in our "Game Update 7.3.1 is Coming Soon" Article, there are a few changes coming to Galactic Seasons starting this next season. With GS5, we are going to try something a little different, there will not be a seasonal Companion. We are doing this for a variety of reasons that we hope will improve the Galactic Season experience (along with creating some separate opportunities as well, more on that later).

For starters, you can still expect a great character driven story within each season, it just won’t need to operate around the limitation of a single companion. That story will unlock based on your Galactic Season Progress.

We obviou...

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07 Jul

Comment

Hey folks,

Ok, apologies for the slow response on this one as it took quite a bit of digging to work through what exactly happened. I will give the details further down but for the TLDR -- The skirt with the leggings is intended and so that version will stay untouched. However, given the nature of that fix happening we are going to add a version of the skirt without leggings in 7.3.1. So anyone who has acquired the armor set at that point, or who pulls it down from collections (for those who already own it), will receive both versions.

Now for the detailed breakdown for those who are curious. So with some digging it seems that when this armor set was released way back in 2013 it actually launched bugged. The bug was that the leggings weren't showing on the character model but were showing up in almost every other situation (such as the plates and in the gears icon). Unfortunate that the place it was bugged was the most v...

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