FatsharkJulia

What is your character’s name please?

I apologise I have no immediate solutions for you, but this is in our database and awaiting investigation.

I’ve merged this in to the existing post, so our developers will see it.

I have removed your email from this post and will soon respond to you via the Support Portal, apologies.

Is anybody available now to do some over-Discord debugging with one of our lovely developers?

Could you share your logs with us, please?:

Thank you for your detailed report - I’ve shared this with development.

When I look at your darktide_launcher.log it appears the incorrect GPU is in use:

04:58:05.774 [Launcher] [Main Window] [SysInfo] AdapterId: 0 (Intel(R) UHD Graphics 630)

Please have a look here: https://support.fatshark.se/hc/en-us/articles/7987833276957--PC-How-to-Resolve-Darktide-Using-the-Incorrect-GPU

I’ve sent this over to Easy Anti-Cheat. Thank you.

This is on our radar, apologies.

We are working on this, apologies.

I apologise but I have no known solution for this at current. It is still on development’s radar.

This should now be resolved. Sorry for the panic…

Be sure to restart.

We are urgently looking in to reports of characters having been deleted.

UPDATE:

I’ve shared this with our developers. Thank you for your report.

Try a clean reinstallation of your drivers instead of simply updating, it can help a lot:

I have informed our developers of this issue but if you’re seeking a quicker resolution I recommend reaching out to Easy Anti-Cheat directly as they will be able to look deeper in to this: Easy Anti-Cheat

There is no option to select Darktide within the ‘Game’ dropdown at current, so simply select ‘Warhammer: Vermintide 2’ and explain in the description your issue pertains to Darktide.

I’ve raised this to our database. Thank you!

Thank you for letting us know - I’ve raised this to our database.

I’ll make note of this. We’re aware of similar issues. Thank you!