FatsharkJulia

Thank you for reporting - we’ll look in to this.

I’ve sent this over to our developers. Thank you for letting us know.

We’re looking in to this. Thank you!

I’ve moved your post back here. We can refund the purchase, if you’d like? But it might take a couple of weeks to be processed.

Could you try reinstalling your GPU drivers, please?: https://support.fatshark.se/hc/en-us/articles/360021424673--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-AMD-GPU-Drivers

Is there an error displayed?

I’ve pinged this over to our developers. Thank you for your report.

I’ll add this to our database. It would be helpful if you could include your darktide_launcher.log. Thank you!

Please see if anything here can help: https://support.fatshark.se/hc/en-us/articles/7709665369501--PC-How-to-Resolve-Darktide-Launcher-Issues

1. In The Mourningstar, press ESC to open the menu
2. Select ‘Operative’
3. Select the ‘Loadout’ tab
4. Select the ‘Primary Weapon’ or ‘Secondary Weapon’ slots
5. Choose a weapon
6. Select ‘Appearance’ [C]
7. Select the ‘Trinkets’ tab

Please rest assured we do not include Trojans or any sort of malicious software in our products. The Trojan was likely injected from another source, in to our installation directory.

Are there any Steam client updates available?

This is ultimately an issue with the Steam client, so Steam Support may be able to provide better advice here.

Could you try restarting your router?

We’ll check it out. Thank you!

We’re monitoring this. Thank you for reporting.

I don’t know the answer to this admittedly, but I’ve queried it with our developers.

We’re looking in to this. Thank you.

This is on our radar. Thank you for your report.

This is on our radar. Thank you!

We’re looking in to this. Thank you.