Fenne

Fenne



08 Feb

Post
    Fenne on Forums - Thread - Direct

Greetings Adventurers,

We are creating a thread in order to track feedback for the most recent update, 1.8.2 .

You can find resources on how to leave good feedback in the ...

Read more

07 Feb

Comment
    Fenne on Forums - Thread - Direct

Greetings Adventurers,

We will be holding an estimated 1.5 hour (~90 minutes) downtime 2023-02-08T17:00:00Z to update the PTR to match our Live game.

For awareness, we’re planning to have combat balance changes on PTR by the end of this month, pending any further adjustments.

Thank you for your patience and see you in Aeternum!


06 Feb

Comment
    Fenne on Forums - Thread - Direct

Some of the context of the original report might be missing from this thread but have your friend reach out again to CS with any timestamps, screenshots or other relevant information they can provide, please.

Also just a reminder that this topic should have been opened in the Support section of the forums and that the community team cannot assist with in game moderation issues.


04 Feb

Comment
    Fenne on Forums - Thread - Direct

I think your feedback and frustration on how long it’s been is totally fair. Going through CS was the proper way to get started and unfortunately there’s nothing we can do to go back in time and undo the experience you’ve had but at the risk of sounding cliched, we can aim to do better next time. For the community team, we don’t have a ton of insight into some issues but we can escalate. Apologies if my original response seemed short or dismissive of your issue because of that.

Comment
    Fenne on Forums - Thread - Direct

We’re escalating this internally to see if we can get an update. :+1:

Comment
    Fenne on Forums - Thread - Direct

Thanks, that one should be fixed now.


03 Feb

Comment
    Fenne on Forums - Thread - Direct

Thanks all! Looking into it.


02 Feb

Comment
    Fenne on Forums - Thread - Direct

Greetings again, Adventurers!
With today’s announcement about Leaderboards launching on February 7, we will be closing and archiving this thread. Thank you for all your thoughts and feedback and please continue to leave your comments about Leaderboards in the appropriate sections of the forums.

See you in Aeternum!


01 Feb

Comment
    Fenne on Forums - Thread - Direct

Thanks for the info everyone. If you notice any other words that are causing odd forum behavior please drop them here so we can investigate further what’s causing it. Hopefully it was a short term issue and won’t resurface.

Comment
    Fenne on Forums - Thread - Direct

Huh, that’s weird and was hopefully just a blip. I did a test post and it seems to be working now. Can you let us know if it’s still acting up on your end so we can look into it further?


25 Jan

Comment
    Fenne on Forums - Thread - Direct

Greetings Adventurers!

Similar to our previous event posting, we’re asking players to join us in the PTR on 2023-01-27T17:00:00Z to test out OPR Leaderboards! Sign-ups will be available until 2023-01-27T17:30:00Z or we reach capacity. If we have more than enough players we may run multiple OPRs and run OPR for multiple rounds of testing.

We’d love for you to help test Leaderboards with us! Additionally, anyone who participates will receive a title reward and any player who makes it on the Leaderboard will receive an additional title as a thank you for participating. Note that these title rewards will not be available right away but we expect them to be awarded in a future update. These are the same title rewards as available in our ...

Read more
Comment
    Fenne on Forums - Thread - Direct

Estamos al corriente de un problema por el que las fusiones de servidores aparecen como una transferencia y empiezan el tiempo de espera de transferencia entre servidores. Ya tenemos una solución para este problema y la implementaremos en las próximas 48 horas. Este cambio será automático para todos los jugadores afectados y no requerirá contactar con Asistencia al cliente.

Comment
    Fenne on Forums - Thread - Direct

We’re aware of an issue with server merges counting as a transfer and starting the Server Transfer cooldown. We have a solution to resolve this and will push it out in the next ~48 hours.

Post
    Fenne on Forums - Thread - Direct

Greetings Adventurers!

Join us in the PTR on 2023-01-26T22:00:00Z to fight for First Light! At our start time we will be declaring War on the town of First Light. Sign-ups will be available until 2023-01-26T22:30:00Z with Covenant defending.

We’d love for you to help test Leaderboards with us! Additionally, anyone who participates will receive a title reward and any player who makes it on the Leaderboard will receive an additional title as a thank you for participating. Note that these title rewards will not be available right away but we expect them to be awarded in a future update.

See you in the PTR!


20 Jan

Comment
    Fenne on Forums - Thread - Direct

That’s correct, not all rewards are currently implemented on the PTR. We’re currently evaluating player behavior with leaderboards on the PTR and are re-evaluating rewards for all leaderboards based on those behaviors.

Comment
    Fenne on Forums - Thread - Direct

Thanks for the feedback, everyone, keep it coming! Looking into answers/clarity for some of your questions, will update when possible. :+1:

Understandably it can be frustrating to give feedback that you feel you have already given and we appreciate your feedback even if it feels redundant. All leaderboard feedback is being reviewed and evaluated. If you feel your previous feedback is still relevant know that we still have it but you can share it again in this thread if you’d like.

Post
    Fenne on Forums - Thread - Direct

People don’t want leaderboards based on […] how hard you can cheat the system by stat padding damage with friends in OPR.

Question, have you noticed players padding or otherwise inflating their leaderboards outside of the example you’ve already provided?

Particularly around these:

The war, arena, and OPR leaderboards will be cheated and exploited badly.

While we are aware of issues and already tracking problems internally, anecdotal experiences like yours are still extremely useful and exactly what we’re looking for in this thread if you would like to share.

Comment
    Fenne on Forums - Thread - Direct

Should be fixed now, thanks for catching that!


19 Jan

Comment
    Fenne on Forums - Thread - Direct

Greetings Adventurers!

We will be merging worlds within Central EU, US-East and US-West.

Please note: There will be two separate times listed for these merges, one in preparation for these merges and one for the actual merge. Please read the below information to know when these downtimes are happening.

There is a 1 hour downtime (~60 minutes) on 2023-01-20T07:00:00Z for the worlds being merged to prepare for this event.
The actual merges will happen on 2023-01-23T17:00:00Z and are slated to last 2.5 hours (~150 minutes).

Please scroll down to your region’s section to find out more information on these merges.

Central EU

  • Tartarus will be merging into Nysa.

US-East

  • Avalon will be merging into Lilith.

US West

    ...
Read more
Comment
    Fenne on Forums - Thread - Direct

Saludos, aventureros:

Vamos a unificar mundos en Sudamérica y Europa Central. Os recordamos que los factores que tenemos en cuenta para estas fusiones son, entre otros, concurrencia media, personajes activos y población de facciones.

Aparecerán dos horarios diferentes para estas fusiones, una para la preparación y otra para la ejecución. Estas desconexiones para la unificación se detallan a continuación.

Habrá una desconexión de 60 minutos a las 2023-01-20T07:00:00Z en los mundos a unificar para prepararlos.

La unificación se producirá a las 2023-01-23T17:00:00Z y prevemos que durará unas 2 horas.

América del Norte - Este

  • Avalon se unificará dentro de Lilith.

América del Norte - Oeste

  • Yggdrasil se unificará dentro de El Dorado.
  • ...
Read more