FinF

FinF


02 Dec

Comment
    FinF on Forums - Thread - Direct

Hi, we are actively looking at that thread and verifying data for reported cases. In order to do that, we need the following information: company names, territory names, estimated date / time you attempted to declare war. Thank you!


05 Nov

Comment
    FinF on Forums - Thread - Direct

Can someone confirm that these invasion really happened? We believe the UI has not been updated correctly after the maintenance and is now causing some confusion. We are actively looking at the issue.

Comment
    FinF on Forums - Thread - Direct

Could you indicate Server name / Settlements where the invasion is going to happen / date & time? We are going to look at specific examples and see what we can find.

“Sometimes upon opening map, invasion doesn’t even show until you select town details.” Do you mean that the invasion does not show on the settlements? It only shows when clicking on the settlement, in the panel?

Comment
    FinF on Forums - Thread - Direct

Hi, can you tell me the date of that invasion and if that invasion was already planned before the maintenance? We are investigating that issue and believe it’s linked to server restart. Thanks for your help!


04 Nov

Comment
    FinF on Forums - Thread - Direct

The notification popping in the middle of the screen does indicate that it could be one or the other, I will bring back the feedback to the team that the UI is not clear. We do have to have limitations of that nature for the game to perform correctly.

Comment
    FinF on Forums - Thread - Direct

Hi, could you indicate how many unique items you have in your storage? There is a limit of 500. So there are two factors, weight and number of unique items that can prevent you from placing items into storage. Please let me know so we can follow up if there is an issue. Thank you!

Comment
    FinF on Forums - Thread - Direct

Hi, could you indicate how many unique items you have in your storage? There is a limit of 500. So there are two factors, weight and number of unique items that can prevent you from placing items into storage. Please let me know so we can follow up if there is an issue. Thank you!


28 Oct

Comment
    FinF on Forums - Thread - Direct

Hi, I opened a ticket to get you unblocked. We are looking at the issue you are mentioning. Thanks for reporting it!


23 Oct

Comment
    FinF on Forums - Thread - Direct

Please indicate your character name, server and region so I can open a ticket.

Comment
    FinF on Forums - Thread - Direct

Hi, we are looking at that issue where a pending invite stay stuck.

Comment
    FinF on Forums - Thread - Direct

Tickets have been entered for all of you who reported being stuck.

Comment
    FinF on Forums - Thread - Direct

If you are still blocked, please indicate your server / region / user name (in game).

Comment
    FinF on Forums - Thread - Direct

A ticket has been opened for you too.

Comment
    FinF on Forums - Thread - Direct

I opened tickets for you two (Dibunga, gillenwatert).

Comment
    FinF on Forums - Thread - Direct

I am going to open a ticket. Sorry for the inconvenience.

Comment
    FinF on Forums - Thread - Direct

Try logging out and back in with 15 minutes in between to see if that fixes the issue. If that’s not, please let me know so I can get ticket in to get you unstuck.

Comment
    FinF on Forums - Thread - Direct

Hi, has the game started in the end?

Comment
    FinF on Forums - Thread - Direct

Hi, I opened a ticket so you get unblock, sorry for the inconvenience.

Comment
    FinF on Forums - Thread - Direct

Hi, has the game ended up starting in the end?


22 Oct

Comment
    FinF on Forums - Thread - Direct

Good point, I updated the initial message.