FinF

FinF



08 Oct

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    FinF on Forums - Thread - Direct

Hi, I passed all the info to someone who can help.

Comment
    FinF on Forums - Thread - Direct

Hi, relogging should work as long as you wait before logging back in, try waiting at least 15 minutes please.

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    FinF on Forums - Thread - Direct

Hi Peter, we are looking at the issue and are hoping to get a fix it soon. Sorry for the inconvenience it’s causing at the moment.

Comment
    FinF on Forums - Thread - Direct

Is that issue still happening?


07 Oct

Comment
    FinF on Forums - Thread - Direct

Deter92 has been unblocked. Please let me know if you are still blocked, else I will consider that thread resolved. You can reach out to me directly and I will relay the info, thanks!


06 Oct

Comment
    FinF on Forums - Thread - Direct

Apart from Deter92, anybody else still stuck?

Comment
    FinF on Forums - Thread - Direct

Is the issue still happening after the patch?

Comment
    FinF on Forums - Thread - Direct

Could you confirm if you remember that it was raining when that happens? We believe it could be related.

Comment
    FinF on Forums - Thread - Direct

Hi Elite, thanks for reporting the issue. I passed the info to the team. Good day!

Comment
    FinF on Forums - Thread - Direct

This is really helpful, thank you for all the screenshots. I will relay that to the team asap.


05 Oct

Comment
    FinF on Forums - Thread - Direct

Can you use Dropbox by any chance?

Comment
    FinF on Forums - Thread - Direct

Hi, Outpost Rush requires to have a level 60 character. Can you confirm that you can’t sign up although you have a level 60 character? In your screenshot, I can see that it says that you have a pending group invite, have you tried to cancel that group invite and sign up again?

Also there is a minimum of players required for the game mode to launch. It needs 32 players in the queue. When you sign up, a banner will appear where you will see the number of players currently in the queue. If it’s below 30, the game won’t launch.

Can you check and let me know if that still doesn’t work?

Comment
    FinF on Forums - Thread - Direct

Hi, Outpost Rush requires to have a level 60 character. Can you confirm that you can’t sign up although you have a level 60 character? In your screenshot, I can see that it says that you have a pending group invite, have you tried to cancel that group invite and sign up again?

Also there is a minimum of players required for the game mode to launch. It needs 32 players in the queue. When you sign up, a banner will appear where you will see the number of players currently in the queue. If it’s below 30, the game won’t launch.

Can you check and let me know if that still doesn’t work?

Comment
    FinF on Forums - Thread - Direct

Glad you are unblocked! We are still going to try to reproduce the issue on our end.

Comment
    FinF on Forums - Thread - Direct

Hi, Jolligator, would it be possible for you to send me your game logs? To do so, you would have to launch the game and log in with your character that can’t respawn, then you can log out. Right after that, go to that folder: C:\Users\USERNAME\AppData\Local\AGS\New World (replace “USERNAME” with your actual user name) or copy / paste “%localappdata%/AGS/New World/” in your File Explorer. The file is called “Game.log” please send it to me. If it’s missing, it’s because the file is hidden, you can unhide hidden files by unticking an option in File Explorer settings.

Edit: It seems a bigger issue was at play as I see “Lag Dectected” on your screenshot. That’s an issue with the server that can create this kind of side-effect. Is that still happening?

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    FinF on Forums - Thread - Direct

Thanks for your patience Elite and yes, please get back to me when you have that info.

Comment
    FinF on Forums - Thread - Direct

Hi, I would like to get more information please. Are you saying you can’t respawn at all and have to log out and log back in to fix the situation or are you saying you are not offered the option to respawn at that outpost and instead have to respawn at a further away settlement? Can you confirm that you have visited that outpost?

Comment
    FinF on Forums - Thread - Direct

Hi, we have people currently looking at that issue. We take that issue very seriously and understand the frustration.

Comment
    FinF on Forums - Thread - Direct

I will ask our QA team to verify right away! Thanks for letting me know.


04 Oct

Comment
    FinF on Forums - Thread - Direct

Hi RedFury43, you will be able to declare war when the invasion is over. You will not lose your influence and the territory will still be in conflict. We are going to see how we can improve legibility of that screen. It also looks like there is a bug where the invasion is not correctly reported in the tab but it looks like a UI issue. I will relay that information to the team, thanks for reporting it. Let me know if you have any issues with declaring war after the invasion is over.