FinF

FinF



30 Jul

Comment
    FinF on Forums - Thread - Direct

Yes, that is correct now, thanks for confirming the issue, a fix is on the way and will be part of next patch, sorry for the inconvenience!


29 Jul

Comment
    FinF on Forums - Thread - Direct

Can you update your clock and see if that’s gone, pretty sure that’s the issue. To be clear, it should not happen and we are working on a fix but in the meantime, you can solve it locally.

Comment
    FinF on Forums - Thread - Direct

Hi, we are looking at the issue, could you confirm that your time zone and the clock on your machine are set to match where you are located? In other words, have you changed your clock? If you did, please set it back to your local time and let me know if the issue still happens. Thank you!


25 Jan

Comment
    FinF on Forums - Thread - Direct

Hi, thank you all for reporting the issue. The team has been notified and we are looking at what could have caused that item to disappear. Sorry for the inconvenience.

Comment
    FinF on Forums - Thread - Direct

Sorry if I did not make myself clear. I meant that the issue with the stacking makes it more likely to trigger the 500 unique items limit. We are working on a fix for items not stacking properly and other possible issues. Thank you for your patience.

Comment
    FinF on Forums - Thread - Direct

Hi Orion_Pendragon, thanks for reporting the issue. It looks like because of the stacking issue, you are now hitting the 500 unique items limit. The team has been notified and we are looking at the issue.


07 Dec

Comment
    FinF on Forums - Thread - Direct

Hi, we have found an issue with how influence contributions were getting counted. We found out that some updates could be lost and not counted at all. That issue was causing some companies to not be eligible for the vanguard, even though they had contributed much more than the required influence. The bug is now resolved. Please let us know if you encounter any further issue with declaring war in this thread and we’ll investigate further. If you do, please provide all the necessary info. We are sorry for the inconvenience that bug could have caused.


02 Dec

Comment
    FinF on Forums - Thread - Direct

Hi, we are actively looking at that thread and verifying data for reported cases. In order to do that, we need the following information: company names, territory names, estimated date / time you attempted to declare war. Thank you!


05 Nov

Comment
    FinF on Forums - Thread - Direct

Can someone confirm that these invasion really happened? We believe the UI has not been updated correctly after the maintenance and is now causing some confusion. We are actively looking at the issue.

Comment
    FinF on Forums - Thread - Direct

Could you indicate Server name / Settlements where the invasion is going to happen / date & time? We are going to look at specific examples and see what we can find.

“Sometimes upon opening map, invasion doesn’t even show until you select town details.” Do you mean that the invasion does not show on the settlements? It only shows when clicking on the settlement, in the panel?

Comment
    FinF on Forums - Thread - Direct

Hi, can you tell me the date of that invasion and if that invasion was already planned before the maintenance? We are investigating that issue and believe it’s linked to server restart. Thanks for your help!


04 Nov

Comment
    FinF on Forums - Thread - Direct

The notification popping in the middle of the screen does indicate that it could be one or the other, I will bring back the feedback to the team that the UI is not clear. We do have to have limitations of that nature for the game to perform correctly.

Comment
    FinF on Forums - Thread - Direct

Hi, could you indicate how many unique items you have in your storage? There is a limit of 500. So there are two factors, weight and number of unique items that can prevent you from placing items into storage. Please let me know so we can follow up if there is an issue. Thank you!

Comment
    FinF on Forums - Thread - Direct

Hi, could you indicate how many unique items you have in your storage? There is a limit of 500. So there are two factors, weight and number of unique items that can prevent you from placing items into storage. Please let me know so we can follow up if there is an issue. Thank you!


28 Oct

Comment
    FinF on Forums - Thread - Direct

Hi, I opened a ticket to get you unblocked. We are looking at the issue you are mentioning. Thanks for reporting it!


23 Oct

Comment
    FinF on Forums - Thread - Direct

Please indicate your character name, server and region so I can open a ticket.

Comment
    FinF on Forums - Thread - Direct

Hi, we are looking at that issue where a pending invite stay stuck.

Comment
    FinF on Forums - Thread - Direct

Tickets have been entered for all of you who reported being stuck.

Comment
    FinF on Forums - Thread - Direct

If you are still blocked, please indicate your server / region / user name (in game).

Comment
    FinF on Forums - Thread - Direct

A ticket has been opened for you too.