FrostGiant_Jex

We are rolling out a Hotfix in order to correct some unintended hotkey behavior after this mornings patch.

Hotfix rollout will begin shortly and require a Steam update.

If you attempt to login on the "old" build, you may receive an error.

To force a steam update close/reopen Steam or verify file integrity.

Servers are now live! You can find the patch notes here: https://store.steampowered.com/news/app/2012510/view/4663005043134078309

We are currently experiencing a delay in deploying some backend infrastructure updates with the current patch. We expect this to be finished within ~30 minutes.

🛠️ Maintenance Starts Now 🛠️
Maintenance for our newest patch has started and will last up to 2 hours.
If you attempt to log in during maintenance you will receive a "NoPermission" error.

Originally posted by ChillFlame: This is interesting. DX12 improves the performance significantly for the most modern systems. I have like 10-15% better performance in different games with DX12.

What's different with DX12 in this case?

Unfortunately I don't know the technical details here, but our devs are actively investigating why there seems to be more performance issues with DX12 currently.

🛠️We are launching a small bug and balance patch starting on October 3 at 1700 UTC. During this time we will enter maintenance mode for up to 2 hours.

Stormgate will be unavailable during maintenance and you will see a "NoPermission" error when attempting to log in.

Originally posted by Blarg1480:

Originally posted by FrostGiant_Jex: They are currently only used for Co-op missions.

This is the part that concerns me, hero Coop play is really fun. In SC2 it worked well with random people but really shined with friends.

But if Heroes are used for player vs player game modes it drives a view point that if you don't buy the "meta" hero then you will be starting out at a disadvantage. While I am sure that will bring people in who want to pay ...

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As a person that is really a campaign only player usually for these types of games, I do find the co-op missions to be fun as well. They are more my speed and not nearly as competitive as 1v1 mode. It's definitely not campaign, but might be fun to try out!

Just to check, have you tried running the game with the default login option (not DX12)? This improves performance for some. You can also try the troubleshooting steps here: https://support.playstormgate.com/hc/en-us/articles/27719195062811-Why-is-the-game-so-slow-for-me

Did this occur just once? or do you see the same issue if you try restarting the mission? (Yes I understand restarting is not ideal, but the extra data is helpful.)

All the Heroes are free to try up to level 5, so you can try them out before you buy them. Blockade is free all the way up to max level. They are currently only used for Co-op missions.

The rows are talking about the rows in the grid scheme. So the top row of the grid (qwe) would be row 1. Row 2 is the asd... row and so on.

Kastiel can only have one Arkhos Arcship at a time. If the you lose the Arkhos Arcship, you can make another one, but only ever one at a time.

Sounds like you may be trying to load an old build. Can you verify the integrity of your files on steam to see if that forces an update and then try logging in again?

We will continue to add improvements to hotkeys over time.

You can currently play against AI in the Custom Games mode.

Can you give more details about what you mean by leveling Blockade a second time? We are aware of a bug causing Kill XP to not count in co-op matches at the moment and are working on a fix for this.

Our devs have found an issue where XP is not being added for kill count at the moment. We are investigating the issue.

Can you please ensure that you have updated your game on Steam? Technically 2 updates went out yesterday. You can also check the troubleshooting steps here for more solutions: https://support.playstormgate.com/hc/en-us/articles/27655168753051-I-am-having-connection-problems-Stuck-on-Checking-Pings