GM_Goddess

Hello Lumia Island survivors,
The last big sale of 2023 is here!



1. 4 bundles with up to 70% off!
2. Buy 11 Skin Data Box Sets at a discounted price!
3. Higher Probabilities! (New additional skins in the Skin Data Box)

Please note that the detailed schedule varies for each event, so stick with us until the end of 2023!

Check out the details on our {LINK REMOVED}Website.

Hello Lumia Island survivors,

The Pixel Art Tia Collection Bundle is now available for purchase!

Collect all the Pixel Art Tia items and get a special profile icon!

1. Sales Period:

- Dec 7th after maintenance - Until the end of the 2023 Season 2

2. Price:

- 700 NP (1 purchase per account)

3. How To Purchase:

- In-game → Store

4. Bundle Contents:

Emotes
(Pixels of Shame)

(Pixel Art Love) Icon Background ... Read more

Hello Lumia Island survivors!

We're bringing a new coupon event to celebrate the debut of our latest character - Tsubame!

We've got a lot of great gifts for you, so be sure to check out the details and use the coupons while they last!

[Tsubame's Release Coupon Event]


Event Notes
- How to Redeem: Go to [Settings] → [Support] → [Use Coupon]
- Coupons are only valid for the timeframe shown on the schedule above.
- Only one usage per account is allowed.

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Servers will be temporarily offline for an estimated time of 4 hours on December 7th from 2 AM to 6 AM (UTC) to update Patch 1.10.

* The game will be unavailable during the maintenance period.
* Please restart your client after the update.
* Use of the event page may be limited during maintenance.

Thank you for your patience!

Servers will be temporarily offline for an estimated time of 4 hours on December 7th from 2 AM to 6 AM (UTC) to update Patch 1.10.



Check out the details on our {LINK REMOVED}Website.

Hello Lumia Island survivors!

Get a sneak peek at the upcoming skin: Pixel Art Tia!



Skin: Pixel Art Tia
Rarity: Epic

*Pixel Art Tia will be available in the Store on Thursday, December 7th after maintenance.

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Hello Lumia Island survivors!

Get a sneak peek at the upcoming skin: Mister Elegante Alonso!



Skin: Mister Elegante Alonso
Rarity: Rare Skin

*Mister Elegante Alonso will be available in the Store on Thursday, December 7th after maintenance.

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Hello Lumia Island survivors,

Firstly, we sincerely apologize for any concerns caused by controversial skin content.

Many players have contacted us to request refunds,. We understand how frustrating this can be and have been working as hard as we can to issue them. However, due to the high volume of inquiries, we've realized that issuing refunds to all players in a timely manner is not possible.

As a result, we're switching from a customer support refund process to a webpage refund process to make things a little smoother. Therefore, we kindly ask you to submit your refund requests through the link below in order to process them in batches and speed up the process.

- Refund Page: {LINK REMOVED}See More -

• ...

Read more

We will be rolling out the 1.9c Hotfix at 6:10 AM (UTC).

Fixes

• Ranked Points will now be normally applied.

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“I heard you have a request for me.”

There is a debt that can never be repaid even if you sacrifice your whole life. People call it "acknowledgment."
Tsubame, the abandoned hound, could never forget the acknowledgment she got from the stranger who taught her what a "normal life" was without even asking about her past.

Tsubame vowed to repay that kindness for the rest of her life. But that promise is now impossible to keep...
Those who were her former masters had returned, stolen her second life, and burned everything to the ground.

For the first time in her life, Tsubame felt the killing intent of her own will. She wanted revenge.
Even if it meant spending the rest of her life in hell.



... Read more

Hello Lumia Island survivors!
Players who achieve Gold or higher during the 2023 Season 2 will receive the Cadet Isol skin!



End of Season Rank, eligibility criteria, and ranked rewards for Platinum or higher will be revealed at a later date!


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We will be rolling out the 1.9a Hotfix at 9:30 AM (UTC).

*Some changes may not be applied to tooltips or Practice modes.

*Please restart the client to download the update.

Fixes

• An unknown error will no longer popup when attempting to attack an enemy with:
  
• Priya's Echoes of the Earth (R)
  
• Silvia's Shift Gears (R) [On Bike]

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We will be rolling out the 1.9a Hotfix at 8 AM (UTC).

*Some changes may not be applied to tooltips or Practice modes.

*Please restart the client to download the update.

Check out the details on our {LINK REMOVED}Website.

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Hello Lumia Island survivors!

Super Black Friday is here! To celebrate, we have organized some special events and sales for you to enjoy!



{LINK REMOVED}[See More]

Be sure to read the event notes on the website.

1. Event NP just for logging in!

• Event Period: Nov 23rd after maintenance - Dec 6th 14:59 (UTC)

When you log in to Eternal Return for the first time during the event, you'll get a one-time gift of 300 Event NP (7 Days)!

2. Pixel Art Tia Coming Soon!

• Event Period: Nov 23rd after maintenance - Dec 6th 14:59 (UTC)

We'... Read more

Maintenance is done!
Please restart the client to download the update.

[1.9 Update Additional Notes]

• NP for players who have already purchased the Season Pack
  • Players who purchased the Season Pack for 7,900 NP will get a 1,000 NP refund in their in-game mailbox.
    
  • You can claim it until December 31st 14:59 (UTC)
• ER Pass Week 2 Mission Reward 20 EP
  • We've sent out 20 EP to those who received 40 EP prior to the revised 60 EP and the change in mission rewards.
    
  • You can claim them through your in-game mailbox until May 23rd, 2024 3:00 UTC, and will be applied to your currently active ER PASS.

[Remaining Issues]

• Tazia
  • Stiletto/Spada(Q) Level 5 Hit Damage inconsistent with Patch Notes

... Read more

Servers will be temporarily offline for an estimated time of 4 hours on November 23rd from 2 AM to 6 AM (UTC) to update Patch 1.9.

* The game will be unavailable during the maintenance period.
* Please restart your client after the update.
* Use of the event page may be limited during maintenance.

Thank you for your patience!

Servers will be temporarily offline for an estimated time of 4 hours on November 23rd from 2 AM to 6 AM (UTC) to update Patch 1.9.



Check out the details on our {LINK REMOVED}Website.

Hello Lumia Island survivors!

Get a sneak peek at the upcoming skin: Prison Guard Abigail!



Skin: Prison Guard Abigail
Rarity: Rare Skin

*Prison Guard Abigail will be available in the Store on Thursday, November 23rd.

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Hello Lumia Island survivors,

We recently confirmed that November 16th coupon expired before than it was scheduled.

We're sorry for the inconvenience. We've found the source of this deactivation and we've reactivated the coupon so you can use it normally.

• Nov 16th Coupon: 2023GSTAR1 (5,000 A-Coin)

Thank you for your reports.

Hello Lumia Island Survivors!

A few days ago we addressed your concerns regarding Mileage purchases and Unclaimed Skin Vouchers No.1 & 2.

Check out the details of the post [[{LINK REMOVED}url=https://playeternalreturn.com/posts/news/1560]here[/url]].

Once again, we're sorry about the inconveniences with these products and today we'd like to give you a brief guide on how to submit your refund claims through our Customer Support center.
Depending on the number of tickets submitted, refund processes might take a few hours or days but we'll try to get back to you as soon as possible.

[Additional Mileage and Item Refunds]
1. Additional Mileage

- After the 1.8b Hotfix, [NP purchases] give you double the Mi... Read more