GM_Goddess

Hello Lumia Island Survivors!

A few days ago we addressed your concerns regarding Mileage purchases and Unclaimed Skin Vouchers No.1 & 2.

Check out the details of the post [[{LINK REMOVED}url=https://playeternalreturn.com/posts/news/1560]here[/url]].

Once again, we're sorry about the inconveniences with these products and today we'd like to give you a brief guide on how to submit your refund claims through our Customer Support center.
Depending on the number of tickets submitted, refund processes might take a few hours or days but we'll try to get back to you as soon as possible.

[Additional Mileage and Item Refunds]
1. Additional Mileage

- After the 1.8b Hotfix, [NP purchases] give you double the Mi... Read more

Hello Lumia Island Survivors!

Have you already downloaded ER LAB, our main mobile news source?

Well, to celebrate the release of Season 2, we are carrying out a new event over there so you might want to give it a try!

All you have to do is download the app, if you haven't yet and login to the app once to get the Barbara rewards set we've prepared for you!

- Event Period: Nov. 15th - Dec. 31st 14:59 (UTC)


1. Download ER LAB
- Click on the store image that matches the operating system (OS) of your mobile device to be taken to the right store!

{LINK REMOVED}... Read more

Hello Lumia Island survivors!

Eternal Return is coming to G-STAR! To celebrate this we're bringing another Drops event for all of you to enjoy!

Watch your favorite ER streamers during the event period and get rewards!

Event Overview


Event Name: G-STAR 2023 Grab Bag Drops
Event Period: Thursday, November 16th 05:00 to Thursday, November 30th 14:59 (UTC).

Drops Details
- Grab Bag Drops for 1 hour viewing (3 times in total)

What are Grab Bag Drops?
Drops that can be earned by watching streams on the Eternal Return category on Twitch. Get 1,500 A-Coin and up to 300 Event NP.
A-Coin: 1,500 A-Coin
Event NP: 300 Event NP (3 Days)

Drops Conditions: Watch streams in the ... Read more

Hello Lumia Island survivors!

Eternal Return will be attending G-STAR 2023 at BEXCO in Busan, South Korea!

To celebrate it, we're giving away a bunch of goodies, so check out our events and be sure to redeem your coupons while they last!




* Event Notes
- How to Redeem: Go to [Settings] → [Support] → [Use Coupon]
- Coupons are only valid for the timeframe shown on the schedule above.
- Only one usage per account is allowed.

">

We will be rolling out the 1.8c Hotfix at 9 AM (UTC).

*Some changes may not be applied to tooltips or Practice modes.
*Please restart the client to download the update.
* In case of any update delay we'll notify you separately.

Check out the details on our {LINK REMOVED}Website.

">

Hello Lumia Island Survivors,

The beginning of Season 2 was unfortunately not as we expected. There have been different issues that have tainted the game experience all of you have as well as the initial excitement for a new season. We'd like to sincerely apologize for all the inconveniences you may have at the moment and elaborate on a few of them more.

We will be rolling out the 1.8b Hotfix at 11:30 AM (UTC).

• Matching might not be possible for a short time while applying the server update.
  
• NP Purchases will be unavailable for about 10 minutes before and after the API server update.

Check out the details on our {LINK REMOVED}Website.

... Read more

"I'll accept your request."



In the world there are people who don't know what a stable life looks like.
Those who are born at the bottom of the chain and have to grow up fighting for survival.
Tsubame used to be one of them. She grew up in the shadows of a criminal organization, following orders.
She had no time to feel or want, she had to do as she was told in order to survive.
But she didn't know that the same organization she gave her life to would be the first one to betray her.

After this betrayal and thanks to someone with a big heart, Tsubame was given a new chance at life.
For the first time she was able to live a "normal life" away from the death and violence, and it was beautiful.
She had a hard time making ends meet, but she was happy because she was no longer alone.
All Tsubame wanted was that those days w... Read more

Hello Lumia Island survivors!

Get a sneak peek at the upcoming skin: Archeologist Arda!



Skin: Archeologist Arda
Rarity: Rare Skin

*Archeologist Arda will be available in the Store on Tuesday, November 14th.

">

A temporary hotfix was applied at 2:40 AM (UTC).
Currently, the matchmaking division algorithm between premate and non premade teams is not working as intended, so we are looking into it so we can fix it as soon as possible.
Matchmaking might not be available for a short time while we tackle this. However, this may not resolve the issue at once and may require follow up hotfixes.

Fixes

• Partial fixes for the matchmaking division algorithm

We will try our best to bring back normal matchmaking as soon as possible.
We are also currently discussing our policy regarding mileage, and will let you know more about it on Monday.

We apologize for the inconvenience and thank you for your patience.

">

We will be rolling out the 1.8a Hotfix at 12:00 PM (UTC).
*Some changes may not be applied to tooltips or Practice modes.
*Please restart the client to download the update.

[Fixes]

• Penalties will no longer be applied when clicking Exit after your team is wiped out.
  
• Teammate HP Gauge colors will now be displayed correctly.
  
• Alt ping will now work correctly on the minimap.
  
• Killing an enemy in possession of Molten Malachite will correctly turn the item into a Reward.
  
• Skins will now be correctly displayed in Mileage Exchange.

">

Hello,

We apologize for any inconvenience you may have experienced since the 1.8 update. We are in the process of verifying the issues and fixing them.

We'll be hotfixing some of these later today, and we'll update this post once we have a confirmed the time.
[Expected to be fixed]

• Skins will now be correctly displayed in Mileage Exchange (10:30 UTC)
  • There will be 12 in total, including Plague Doctor Daniel, Problem Solver Aiden, and Singer-songwriter Priya.

[Fixes]

• Penalties will no longer be applied when clicking Exit after your team is wiped out.
  
• Teammate HP Gauge colors will now be displayed correctly
  
• Alt ping will now work correctly on the minimap
  
• Killing an enemy in possession of Molten Malachite will correctly turn the item into a Reward

We sincerely apologize once again and we'll let you know when the 1.8a hot... Read more

Hello Lumia Island survivors!

We're hosting a play event to celebrate the release of our new character, Leni!



Complete the missions to get the Taunty Leni emote and profile icon!

Click the link below for more information.

▶▶ Leni Play Event{LINK REMOVED} [See More]

">

Maintenance is done!
Please restart the client to download the update.

[Additional Notes]

• Box Item Acquisition List and Probability Changes
  • Items: Skin Data Box, Research Center Data Box, Unclaimed Skin Voucher No. 01 and No. 02
    
  • You can check the box item acquisition list and probability in [Probability Item Information].

[Remaining Issues]

• Unique Passive values of some items are incorrectly displayed when skill amplification is 0.
  *The actual damage is applied as normal.

We'll do our best to fix this quickly.

">

Hello Lumia Island survivors!

We're bringing a new coupon event to celebrate the debut of our latest character - Leni!

We've got a lot of great gifts for you, so be sure to check out the details and use the coupons while they last!

[Leni's Release Coupon Event]


Event Notes
- How to Redeem: Go to [Settings] → [Support] → [Use Coupon]
- Coupons are only valid for the timeframe shown on the schedule above.
- Only one usage per account is allowed.

">

Hello Lumia Island survivors!

We're looking for Eternal Return's Survival Guide Master (or Masters)!

Share your survival tips and strategies with the community and get rewards!

You can check out the details of the event below:



>> Publish your Survival Guide Now

Event Notes
- Make sure to select the language of your guide before publishing your Survival Guide.
- You can participate up to 3 times per account, and win multiple times.
- The guide must be made by you. If you use someone else’s work without permission, you will not qualif... Read more

Servers will be temporarily offline for an estimated time of 5 hours on November 9th from 2 AM to 7 AM (UTC) to update Patch 1.8.

* The game will be unavailable during the maintenance period.
* Please restart your client after the update.
* Use of the event page may be limited during maintenance.

Thank you for your patience!

Servers will be temporarily offline for an estimated time of 5 hours on November 9th from 2 AM to 7 AM (UTC) to update Patch 1.8.



Check out the details on our {LINK REMOVED}Website.

Hello Lumia Island survivors!

The Battle Maids Puzzle event has been extended!

Before: ~ November 8th, 2023 14:59 (UTC)
Extension: ~ January 31st, 2024 14:59 (UTC)
👉 Battle Maids Puzzle Event {LINK REMOVED}[See More]

We hope that many more of you can complete the puzzle and get the two special profile icons during the 2023 Season 2!

Please note that the "Claim Reward" button on the event page will be activated on Thursday, November 9th after maintenance, and you'll be able to claim your reward.

Thank you!

Hello Lumia Island survivors!

Get a sneak peek at the upcoming Season 2 ER Pass skin: Cozy Camper Silvia!




Skin: Cozy Camper Silvia
Rarity: Rare Skin

*The Cozy Camper Silvia skin can be obtained after reaching level 25 on the Season 2 ER PASS.

">

Hello Lumia Island survivors!

Get a sneak peek at the upcoming Season 2 ER Pass skin: Street Fighter Piolo!



Skin: Street Fighter Piolo
Rarity: Rare Skin

*The Street Fighter Piolo skin can be obtained after reaching level 80 on the Season 2 ER PASS.

">