Hapa_Fodder

Hapa_Fodder



06 Oct

Comment

If you put a CS ticket in, you can directly ask why you were given the pink status, it may not have been as a result from the battle you are thinking.

They can directly tell you which battle or what ship you were in etc if you ask them.

-Hapa

Comment

If you wish to have a refund then put a CS ticket in please.

I play all tiers, from III-X and do fine with the lower tiers as well.

As always you have the choice to request a refund if you'd like

-Hapa

Comment

Folks,

We say this all the time on the streams.

It is an issue with Twitch.

The twitch missions, twitch containers and the Twitch prime drops are all different.

So you could get containers and not the mission.

The fix for this, is to unlink your account and relink your account if you have not yet gotten the mission and watched for the appropriate time. If this is still not dropping for you, please put a ticket in and let them know what all you have done.

Hopefully they straightened out the issue with your specific account.

-Hapa


05 Oct

Comment

The ability to swap accounts is through the WGC now, so your credentials can be saved on it instead of having to type in the different log in.

-Hapa

Comment

We have recently released a fix for the problem of excessive loss of planes. However, although the losses of planes have decreased compared to the first days of the update 0.9.9, they are still slightly higher than in the previous version. We are currently investigating the causes of this problem. If you encounter problems related to aircraft carriers in the update 0.9.9 please share with us any information you have (WGCheck, replays, screenshots, etc.) in CS tickets.

We apologize for the inconvenience.

Comment

If you do some research you'll see we have literally told the public 100% what we did, what we intended, what occurred that wasn't intended and that we are looking into the issues. Several of those are posted in this section.

-Hapa

Comment

I'm not sure where you are getting information that we are "losing money" or that we are "hemorrhaging" players but this is not true at all. In fact the exact opposite globally and regionally is occurring.

What we're doing is focusing our efforts toward development and support based around the overall larger community.


The MacOS community for World of Warships is, unfortunately, extremely small comparatively to our overall population.


Furthermore, in order to make World of Warships correctly function on a MAC it takes quite a bit of development resources to maintain. Refocusing on the larger community will allow us to better support that community, functionality and development overall.


-Hapa

Comment

We have recently released a fix for the problem of excessive loss of planes. However, although the losses of planes have decreased compared to the first days of the update 0.9.9, they are still slightly higher than in the previous version. We are currently investigating the causes of this problem. If you encounter problems related to aircraft carriers in the update 0.9.9 please share with us any information you have (WGCheck, replays, screenshots, etc.) in CS tickets.


We apologize for the inconvenience.

Comment

Aloha,

We are still trying to pin down some of the issues with the last update so this patch is to roll out some fixes.

Mahalo,

-Hapa

Post

Commanders!

You might have encountered an issue with the rental Midway being available not only for Clan Battles, but for other battle types as well. To fix the issue, we’ve canceled the combat mission to obtain rental Midway and removed the ship from the owner’s accounts. Sorry for the possible inconvenience.

Good luck, and fair seas!

Post

The Eleventh Season of Clan Battles—"Northern Waters"—kicks off during Update 0.9.9. Read it on the portal

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La Undécima Temporada de las Batallas de Clanes, "Aguas del Norte", comienza durante la Actualización 0.9.9. Leer en el portal

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A Décima Primeira Temporada de Batalhas de Clãs—"Águas do Norte"—começa durante a Atualização 0.9.9. Leia no portal

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The rewards for Public Test participants are here! Read it on the portal

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¡Las recompensas para los participantes de la Prueba Pública están aquí! Leer en el portal

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As recompensas para os participantes do Teste Público estão aqui! Leia no portal


02 Oct

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Una guía práctica del Capitán para dirigir de forma efectiva al acorazado estadounidense de Nivel VII. Leer en el portal

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Um guia de Capitão no comando eficiente do encouraçado Nível VII americano. Leia no portal

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A Captain's hands-on guide to effectively helming the U.S. Tier VII battleship. Read it on the portal