Hime

The Lineage II team would like to wish you all the very best during this holiday season!

As we bid a fond farewell to 2018 and prepare to welcome in the new year, the team will be taking this time off to spend with friends and family. However, our Customer Support team will still be available and handling tickets as they come in, and we’ll be here for any unforeseen issues that may arise.

Weekly maintenance will continue through the holidays on Wednesday, December 26 and January 2 for approximately 1 hour.

December 26 – 5:00 a.m. PST / 14:00 CET to 6:00 a.m. PST / 15:00 CET

• Standard database maintenance and application restarts will be performed.

January 2 – 5:00 a.m. PST / 14:00 CET to 6:00 a.m. PST / 15:00 CET

• Standard database maintenance and application restarts will b...

The Lineage II team would like to wish you all the very best during this holiday season!

As we bid a fond farewell to 2018 and prepare to welcome in the new year, the team will be taking this time off to spend with friends and family. However, our Customer Support team will still be available and handling tickets as they come in, and we’ll be here for any unforeseen issues that may arise.

Weekly maintenance will continue through the holidays on Wednesday, December 26 and January 2 for approximately 1 hour.

December 26 – 5:00 a.m. PST / 14:00 CET to 6:00 a.m. PST / 15:00 CET

• Standard database maintenance and application restarts will be performed.

January 2 – 5:00 a.m. PST / 14:00 CET to 6:00 a.m. PST / 15:00 CET

• Standard database maintenance and application restarts will b...

Snap a holiday selfie of your character in game and enter in our Holiday Selfies in Aden Contest!

Link: https://www.lineage2.com/news/holiday-selfies-in-aden-contest

Snap a holiday selfie of your character in game and enter in our Holiday Selfies in Aden Contest!

Link: https://www.lineage2.com/news/holiday-selfies-in-aden-contest

Thanks, ogre. It's not you. Something broke even though we didn't make any changes. The web team is looking into it.

17 minutes ago, outlaw said:

@Hime
we need dualsword craft stamps .....  maybe do some temporary solution until CHs get fixed?

SOON™️

Game servers will be down for maintenance beginning Wednesday, December 19, 2018 at 5 a.m. PST /  7 a.m. CST / 8 a.m. EST / 1400 GMT+1 will be unavailable for approximately 1 hour. 

With this maintenance:

• Standard database maintenance and application restarts will be performed.
• The Red Libra Holiday event will be available until January 2, 2019.
• ...

Game servers will be down for maintenance beginning Wednesday, December 19, 2018 at 5 a.m. PST / 8a.m. EST / 1400 GMT+1 will be unavailable for approximately 1 hours. 

With this maintenance:

• Standard database maintenance and application restarts will be performed.
• Matchstick Sisters event continues until January 2, 2019.
• ...

Thanks for reporting this issue. It looks the issue with killing unflagged clan members in a mutual clan war will be resolved in our next build scheduled to deploy in January.

1 hour ago, Itillien said:

If there truly is a glitch and if you truly want to help the server you will post the glitch here (a detailed functioning of it) and this will force their hand to review it and warn everyone that it's usage will lead to ban while they remove it. If you just say, "there is a glitch" they will do nothing, you will be feeding conspiracy theories and all will remain the same. Once posted here there's no turning back, either they do something about it or face the consequence.

 

If there is more information on glitches or exploits, we'd prefer them be escalated through Support, but sometimes it can be easier to reach us through here.

Seriously though, and we're not saying there's an issue and w...

The Matchstick Sisters need your generosity this winter. Help the sisters stay warm and provide them with meals, and you'll be thanked with a personal gift.

Visit the sisters in town starting after the 12/12 maintenance.

https://www.lineage2.com/news/matchstick-sisters-event

First, we would like to thank you for taking the time to share your thoughts on this matter. We want to let you know that we are always in constant discussions with our development team, and are doing everything we can for the longevity of our game and our community. We cannot promise any immediate changes to the current rates, but if there are any changes to come, we will share them as soon as it is confirmed.

With the maintenance morning we addressed the issue with looting rights not being reset properly-- is this still ongoing for you?

We experienced a minor hiccup last night caused disconnects and high latency. Everything should be back to normalish.

5 minutes ago, JasonDark said:

the tickets were opened by another account and I think it is totally unnecessary for me to hit this key again because the support should give due attention to the ticket and not just use Ctrl + C and Ctrl + V to answer a ticket to patience, I've just waited until the next news update and as expected nothing will be solved

 

Which is why I am asking for the ticket number. If you've received an improper response then we can address that.

1 minute ago, JasonDark said:

The question is no longer necessary to think about bot everyone has science of what is happening only you who can not see this, already have been opened several tickets with name and location and schedule and the answer is to make a post in the forum because the support does not part of the development

 

If that's the case, can you share with me your ticket numbers? Thanks!

18 minutes ago, JasonDark said:

You need to reveal what you are asking because the support sends me to complain about this in the forum.

If you have names of bots to report, please use the bot report function in game and submit a ticket through our Support channel.

If you write to Support to discuss with them the issue with bots, they will direct you to the forums where you are welcomed to discuss the issue. The forums is simply not the channel to report other players and bots.

Thanks for the report. We've confirmed that the system messages for k/d were not showing up, and that Clan Rep was not added/subtracted appropriately for kills/deaths. We'll be requesting a fix.

Game servers will be down for maintenance beginning Wednesday, December 5, 2018 at 5am PST / 7am CST / 8am EST / 1400 GMT+1 will be unavailable for approximately 3 hours. 

With this maintenance:

• Standard database maintenance and application restarts will be performed.
• Fixed an issue where raid loot rights were not reset correctly after a command channel stopped attacking a raid boss .
• Fixed an issue where you could pick up dropped items in the Ceremony of Chaos pre-battle phase to gain an advantage....

Game servers will be down for maintenance beginning Wednesday, December 5, 2018 at 5am PST / 8am EST / 1400 GMT+1 will be unavailable for approximately 3 hours. 

With this maintenance:

• Standard database maintenance and application restarts will be performed.
• Fixed an issue where raid loot rights were not reset correctly after a command channel stopped attacking a raid boss
• Fixed an issue where you could try to accept a completed one-time quest again from an NPC
• Fixed an issue where interruption skills were able to cancel the casting ...