We will update this section with any changes and fixes applied to the patchnotes document post-release.
2023.03.16 10:35AM CET
New line added under balance changes. Reason: missing from initial release:
Please use this thread to discuss the Chapter 3 update on PC.
Discussions of other patches and platforms should not be held here but in their respective forum sections instead.
Patchnotes:
Read moreWe will update this section with any changes and fixes applied to the patchnotes document post-release.
2023.03.16 10:35AM CET
New line added under balance changes. Reason: missing from initial release:
Added new entry in the changelog:
Read morePlease use this thread to discuss the Chapter 3 update on the Public Beta Client.
Discussions of other patches and platforms should not be held here but in their respective forum sections instead.
Patchnotes:
Read moreWe will update this section with any changes and fixes applied to the patchnotes document post-release.
2023.02.28 21:20 CEST
Added new entry under known issues:
This is a work in progress build and as such, neither of the changes and implementations found in it are final. Neither is the patchnotes document, which will be updated, corrected and completed over the Public Beta Client period to better reflect the work in progress nature of this build.
That seems to confirm what we’re seeing on our end.
The other platforms have been showing normal population numbers for the last few hours but on Steam there’s still a dip. From our testing these are also the only servers that show errors on the logs that can be traced to these problems, while the rest of platforms don’t.
Thank you for the confirmation and patience. We’re continuing the investigation and will update this thread once there’s any new development.
Edit: It seems PC Gamepass versions of the game do also show this error. If there’s anyone on this version, could you confirm if these errors show up on your end as well?
Hey all, quick update:
The incident on Playfab’s side was resolved 6 hours ago. Our team has been investigating the errors on our end during the night and pinpointing other modules that may have been affected by the outage and causing timeout errors.
Just to confirm, are most of you still experiencing this issue playing on the Steam version?
Another quick update:
We’ve most likely identified the cause of the issue. Playfab has been experiencing issues for the past few hours which align with the times we’ve seen this error pop up on Exiles. Their last status report is from 5 minutes ago where they have identified the issue and are working on implementing a fix.
Read moreWe don’t have an ETA yet.
We’re currently investigating one of the possible causes for this problem. Doesn’t seem to be tied to player capacity but to one of the services used for handshaking bouncing back connection requests past a very unusual threshold.
The current workaround seems to be basically keep trying connecting. It will eventually allow a connection. It’s not ideal and it may add to the threshold problem, but it’s something.
Let’s move the discussion to this thread where we’ll be updating with any new information we can share:
Read moreHey all,
Just to clarify my previous message. The fact that is a weekend does not mean service should be interrupted. What I meant with that is that, especially during night time timezones, response time of our live team may be slow, and some people slower to reach so reaction time when an unexpected issue comes out of nowhere may sometimes hit in a spot where there’s not as many eyes and hands on deck as there normally would be.
The message was also in reference to some players who had used personal social media to send distressing messages to unrelated people in our company.
It is a frustrating issue for everyone, but please use our normal communication channels.
That being said, the issue is being monitored. That means, our team is looking at service logs, reports and data that’s reaching us and determining the real cause of the problem as there was no active changes on our end that would’ve caused this issue in the first place. The issue also seems to...
Read moreThere wasn’t a patch released this Friday, and it’s indeed one of the reasons why we avoid patching on Fridays. 
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