22 Mar


Originally posted by thescanniedestroyer

Hi there, I do not think it is epic that the engine team can run an update and break content for a vibrant part of the community for months and your only response is that it might get fixed within a month from now but can't say for sure.

It’s not epic at all. I can’t give you an incorrect estimate on when it’ll get fixed though either unfortunately as that’ll arguably be worse. We will make sure to communicate that this issue affects players who are really passionate about the game and very dedicated.


Originally posted by dormantcouchcamper

Any update on when BA will be fixed?

Hi there, the BA issues have been blocked by an engine issue rather than something content dev side which means we haven't been able to fix it as part of our weekly game updates on the content dev side.
The Engine team is aware of the issue and has been preparing a fix. I can't give an estimate of when the engine fix will launch yet as it's still open to change - I don't want to provide an incorrect estimate as that's unhelpful to you. I can say that our Engine updates release at a different cadence than our weekly game updates, usually monthly, and we'll let you know once we believe we can launch the fix. Apologies for the inconvenience this causes to you and the community.

17 Mar


Originally posted by 0utcxst

It's crazy how many high ranking HCIM lose status or how many people lose items, time, and money due to server issues, especially ones like this with no answer for days.

"we're working on it and are aware, but I'm not an engineer so I'll have to pass the comments along and they'll have an updated blog later"

So maybe a networking engineer or core part of that team should be answering concerns and defining the issue for the 2007scape community?

I feel like that's kind of common sense not rocket science PR.

It's not the single comment for me. It's the years on years of claiming transparency surrounding issues and multiple facets of the game and never living up to that claim that is annoying to me.

Every time something like this happens it's "we'll be more transparent in the future" Only to no avail.

Engineers aren’t required to communicate with players as their core focus should be about maintaining the server stability so you can enjoy the game you love! Having said that, you’ve definitely helped to identify that we (CM) would probably benefit from working closer with that team so I can provide you with more of the answers you’re looking for. I’m really grateful for this feedback and I will absolutely pass it on.


Originally posted by Milkncereall

U/ JagexLight do you have any update to the mobile issues that have persisted since March 7th.

A mobile build released today fixing some issues (https://twitter.com/oldschoolrs/status/1636681993340559360?s=46), as for the S Pen issues we are still working on it. It’s been assigned to the next engine update which is pencilled in for the end of the month. Can’t guarantee a fix by then but that’s what we are aiming for. I apologise for the inconvenience caused and hope we can get it sorted for you soon. :)


Originally posted by BurntToasters

imo, they just dont wanna pay money to upgrade servers and make excuses to beat around the bush. There will also be excuses cause the only solution is to spend more money to upgrade, which corpos will never approve

There were a series of 5-hour downtime/maintenance windows to improve servers in various regions not too long ago. We've been doing work to improve the servers behind the scenes but we're usually hesitant to make a song and dance about it because we know that lag issues are difficult to resolve... Instead we tend to instead make small improvements and iterative changes which people may not notice right away. Nevertheless I completely understand what the feedback here is saying and your feedback will be passed on! Thanks


Originally posted by ImS33

Yeah this is definitely going to be the major takeaway for you guys from this. I read it interested to like understand the issue and maybe get a timeline on a fix or some kind of assurances that mattered but after a week you guys basically said "We're aware and trying to do something trust me" which falls well short of, well, anything that people cared about other than maybe the impossible event of you guys not even knowing to begin with or the unlikely one where you're just doing nothing as a studio lol.

Got it, and thanks for the feedback. It wasn't the intention, but I totally understand how it might have come across in that way. We don't want to leave you in the dark which is why we felt this was appropriate but I'll make sure to communicate the response and offer some insight from this


Originally posted by SharmV

A whole business week for a statement isn’t a good look

Since RuneScape 3 worlds were affected by similar outages we felt like a joint statement at the same time is much better so that one game didn't communicate with its playerbase before another. We mentioned on our livestream yesterday that we'd give a statement today, however I understand a week turnaround time is a while to wait. Thank you so much for your patience on it though.

Also, the fact you're 2271/2277 is great, hope you can max soon.


Originally posted by PKG0D

Lots of words to say nothing...

Could've put out a tweet saying the same thing and to expect a more detail blog post at a later date, but upper management is probably hoping this kinda just goes away and they don't have to follow up.

Your feedback about preferring a more detailed blog at a later date over a less detailed one that comes sooner is really valuable. Thank you!


Originally posted by TisMeDA

Do you know if the cause for the 2k world lag is identified at all? I've always theorized it has to do with more people who participate in instanced content, but would love any insight

This has been something that pops up and has done consistently for a while now. It is difficult to pinpoint exact cause because of so many variables. Generally, skill total worlds have more authentication requests, so those servers in general do more general work, which can put them at risk of performance issues in comparison to other types of worlds. I'm not a professional working in the engine team so I can only pass on the reports to help them identify if there's any issues.


Originally posted by SirChuffedPuffin

Fr. This statement screams "our PR team threw this together without bothering to consult engineering or any other department"

Apologies that it came across that way. Our intention was to communicate with you all, ackowledge the issue and get a statement out in a reasonable timeframe. I acknowledge that it's not a lot of information to share - we'll make sure that feedback is taken on board.


Originally posted by WishIWasFlaccid

Any information you can share on what's actually causing the instability? And will the potential resolutions improve some of the lag many worlds have historically experiences (like 2k total)?

On the Old School side of things, not at this stage. It's being taken seriously and we acknowledge that it's impacted your experience.

We're aware of reports of lag especially on 2k total worlds. There's no silver bullet fix for those issues but we are aware of reports and we're committed to ongoing work to ensure the servers are maintained and ran to the highest standard possible.

06 Mar


Originally posted by rafaelloaa

Related, the first creator link for "Which artistic creation and nominee would you like to win the Golden Gnome for Best Old School RuneScape Artistic Creation?" (Nieve by Nunu_Nellz) is actually a dupe of Witchcrafty's link.

e: FWIW, the link on the blog post is correct.

Thank you. We had some HTMLing issues with this question. This has been corrected now but I think it will only update if you're on a new IP address. Apologies about that!


Originally posted by Dream3ater

Surprised at nothing from Settled's ongoing video series showing up in here. The escape room video was one of my favorite osrs videos last year.

Best new osrs video creator for me is heboxjonge, but it's a competitive group so I'm excited to see who gets the gnome.


Originally posted by JagexLight

Looking into this now

We don't have a localisation team, and the translations are provided automatically by the survey provider (not by us). I can only assume that multiple languages don't pick up on usernames which is why there's a weird result.

The only way to correct this is to remove any non-English versions of the survey so we've done that. :) Sorry to our German speakers out there!


Originally posted by phistomefel_smeik

Looking into this now


Originally posted by Zealousideal_Air7484

Soup is not nominated for best video creator? how?

Soup withdrew from the best video creator, but wanted to remain in for best video. Hope this helps!


Originally posted by Merdapura

The link in the blog to vote seems wrong, the survey points to another years nominees

We modified last year's survey but it shouldn't be the same one. I'm just checking this out now to investigate, but the link should be: https://jagex.eu.qualtrics.com/jfe/form/SV_07GnJTeXeZDlGaa

Or... ...

Read more

Originally posted by NewAccountXYZ

Why does WitchcraftyYT link to Crumbosrs?

Which nominee would you like to win the Golden Gnome for Best Old School RuneScape Artist?

Probably a HTML error, will get that fixed ASAP! ty (The survey was taken/copied from last year's survey so this may be why)